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Supports translation project operations from order processing through final delivery. Responsibilities include launching projects, preparing files, coordinating translators and vendors, monitoring progress, conducting quality assurance checks, maintaining records, managing project resources, routing inbox requests, and ensuring client specifications are met. The role also assists with rush requests, feasibility reviews, special projects, and operational tasks while maintaining accuracy and professional communication.

Coordinates translation projects from acceptance through delivery, including scheduling, vendor and resource assignment, status tracking, purchase orders, quality feedback, reporting, glossary maintenance, issue escalation, and cross-functional communication. Ensures deadlines, profitability, accuracy, client expectations, and resource availability are maintained while supporting project managers, vendors, linguists, accounting, and development teams.

Generates qualified sales opportunities for Questel’s Patent Business Unit across the DACH region. Responsibilities include prospecting law firms, executing multichannel outbound campaigns, engaging decision-makers, qualifying prospects, scheduling sales meetings, maintaining Salesforce data, collaborating with Sales and Marketing, and meeting activity and pipeline KPIs.

Leads the Sales Operations function, managing teams and optimizing sales processes, systems, governance, enablement, and technology adoption. Oversees Salesforce, DealHub, sales technology roadmaps, process standardization, change management, vendor relationships, budgeting, and cross-functional initiatives. Partners with Sales Leadership to improve productivity, scalability, data integrity, and operational effectiveness across a global sales organization.

Draft, review, adapt, and negotiate client, supplier, and service-provider contracts related to intellectual property services. Support contract lifecycle process improvements, documentation management, legal research, regulatory monitoring, risk analysis, and internal guidance. Coordinate with commercial, operational, legal, and international stakeholders to facilitate contract execution and address business legal needs.

Provides bilingual English and Spanish customer support through email, calls, and ticketing systems. Responsibilities include resolving support issues, onboarding clients, delivering product walkthroughs and basic training, investigating technical problems, escalating issues, coordinating with internal teams, and maintaining Spanish-language documentation and knowledge-base content. The role is part-time, remote, and requires strong communication, organization, problem-solving, and independent work skills.

The role involves full stack Java development for a SaaS offering, including backend and frontend tasks, in an agile team setting.

Provide high-quality paralegal support across the full patent lifecycle: monitor correspondence and deadlines, prepare and file official forms via online portals, manage EP grant formalities and validations, liaise with clients and foreign associates, prepare portfolio schedules, assist with accounts and invoicing, update processes, and handle general enquiries and telephone duties.

Assist the FP&A team with business reviews, group reporting, budgeting, and continuous improvement of reporting processes, ensuring data reliability and compliance.

The FP&A Analyst will build business reviews, maintain reporting quality, support budget organization, and improve automation processes within the Finance Department.