Sales Operations Manager F/H

Posted 11 Days Ago
Be an Early Applicant
Valbonne, Alpes-Maritimes, Provence-Alpes-Côte d'Azur, FRA
Hybrid
Entry level
Information Technology • Consulting
The Role
Leads the Sales Operations function, managing teams and optimizing sales processes, systems, governance, enablement, and technology adoption. Oversees Salesforce, DealHub, sales technology roadmaps, process standardization, change management, vendor relationships, budgeting, and cross-functional initiatives. Partners with Sales Leadership to improve productivity, scalability, data integrity, and operational effectiveness across a global sales organization.
Summary Generated by Built In

⭐ Your next adventure awaits here ⭐

The Sales Operations Manager leads the optimization, governance, and evolution of sales processes, systems, and enablement initiatives to support business growth and sales productivity. This role serves as a strategic
partner to Sales Leadership, driving
operational excellence, process scalability, technology adoption, and organizational
effectiveness
across the global sales organization.
 

 

Key Responsibilities 

➡️ Team Leadership & People Management 

  • Lead, coach, and develop the Sales Operations team. 
  • Allocate resources across projects and operational activities. 

➡️ Sales Process Optimization 

  • Oversee and continuously improve end-to-end sales processes. 
  • Drive process standardization, simplification, and scalability. 
  • Support the introduction of new products, pricing models, and commercial initiatives. 
  • Lead change management efforts to ensure successful adoption of new processes and ways of working. 

➡️ Systems & Operational
Governance
 

  • Provide strategic oversight of CRM (Salesforce), CPQ (DealHub), and the broader sales technology ecosystem. 
  • Define and prioritize the Sales Operations roadmap, including enhancements, integrations, and automation initiatives
  • Ensure effective governance, process compliance, data integrity, and system adoption. 

➡️ Sales Enablement & Tools 

  • Oversee sales onboarding, process documentation, and knowledge management programs. 
  • Ensure sales teams are equipped with the tools, training, and resources required for success. 
  • Own the sales technology portfolio, including budget planning, vendor management, contract negotiations, renewals
    to maximize business value.
     

➡️ Strategic Initiatives & Business Partnership 

  • Lead cross-functional initiatives that improve sales effectiveness, operational efficiency, and scalability. 
  • Serve as a strategic business partner to Sales Leadership and key internal stakeholders including

    The perfect match...

    • Proven experience in Sales Operations, Revenue Operations, Commercial Operations, or a related field, including people management responsibilities.  
    • Strong expertise in CRM, CPQ, and sales technology ecosystems.  
    • Experience leading process optimization, systems transformation, and change management initiatives.  
    • Strategic mindset with strong business acumen and problem-solving capabilities.  
    • Excellent communication, stakeholder management, and influencing skills.  
    • Results-oriented, adaptable, and able to thrive in complex, fast-paced environments. 
    • Fluency in English. 

    Join Questel, a growing international group, and live a great human adventure! 🤝

    What we offer :

    • Best of both worlds: dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success!
    • Thrive in a flat hierarchy that champions courtesy, honesty, and courage.
    • International teams: offices in the USA, EMEA and APAC
    • Nice office in Sophia-Antipolis with facilities: pool, tennis court, EV charging stations, ...

     

    📍 Job location : Sophia-Antipolis (hybrid)

    Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.


    #LI-1

    Skills Required

    • Proven experience in Sales Operations, Revenue Operations, Commercial Operations, or a related field
    • Experience with people management responsibilities
    • Strong expertise in CRM, CPQ, and sales technology ecosystems
    • Experience leading process optimization initiatives
    • Experience leading systems transformation initiatives
    • Experience leading change management initiatives
    • Strategic mindset and strong business acumen
    • Strong problem-solving capabilities
    • Excellent communication, stakeholder management, and influencing skills
    • Results-oriented and adaptable in complex, fast-paced environments
    • Fluency in English
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    The Company
    HQ: Paris
    1,279 Employees

    What We Do

    Questel is a true end-to-end intellectual property solutions provider serving 20,000 organizations in more than 30 countries for the optimal management of their IP assets portfolio. Whether for patent, trademark, domain name, or design, Questel provides its customers with the software, tech-enabled services, and consulting services necessary to give them a strategic advantage. We use state-of-the-art technology such as artificial intelligence, big data, or blockchain, powered by an unparalleled network of international experts, to optimize the maintenance of any IP asset while streamlining the internal processes of our corporate and law firm clientele. These solutions, when combined with our IP cost management platform, deliver clients an average savings of 30-60% across the entire prosecution budget. Beyond IP, Questel’s mission is to facilitate the development of innovation in an efficient, secure, and sustainable way

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