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Senior regional operations leader responsible for defining and implementing North America operational strategy, optimizing processes, managing HSSE and quality, establishing procurement and KPI dashboards, delivering audits, driving digitalization, setting budgets and targets, and building and leading the COO team to ensure compliant, efficient airline catering and large-scale foodservice operations.

Lead regional HR strategy and partner with business leaders to support operations, labor relations, talent management, recruiting, training and compliance. Manage and coach HR staff across multiple sites, handle collective bargaining, grievance/arbitration process, respond to employment claims, and implement HRIS, compensation, benefits and performance programs.

Assemble airline meals, create trays, prepare food items, package supplies, and perform various tasks in a cold environment while working shifts, including weekends and holidays.

The QA Specialist audits quality systems, ensures compliance with specifications, drives quality improvements, and maintains food safety standards.

The Quality Assurance Representative coordinates quality improvement projects, audits compliance, trains staff, and maintains performance metrics while ensuring adherence to food safety standards.

Responsible for payroll processing, compliance with regulations, responding to inquiries, auditing billing, and entering employee data. Requires collaboration with HR and Finance teams.

Oversee dish/EPA, pre-load, liquor/beverage, and transportation staff ensuring compliance, quality production, inventory management, safety, and employee performance evaluations. Lead efforts to improve operations and employee retention.

The Equipment Setup employee assembles beverages and supplies for flights, maintaining inventory and sanitation standards while collaborating with the team.

The Unit Operations Manager oversees daily operations, ensuring compliance with safety standards and company policies, while training staff and enhancing team cohesion.

The Administrative Specialist assists with correspondence, billing, accounts payable, supply ordering, and general office responsibilities to support staff and operations.