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Lead transformation of actuarial processes through automation, analytics, and AI. Identify use cases, define requirements, support solutioning, testing and UAT. Manage actuarial data and build reusable analytics pipelines for persistency and claims, improving data quality, lineage and reporting. Support AI pilot delivery and scaling for actuarial reporting and MI.

The role involves developing and governing actuarial models, collaborating with teams on modelling requirements, and providing technical guidance. It supports Group actuarial initiatives and compliance with internal governance policies.

Lead modernization of actuarial reporting through automation, process redesign, enhanced analytics and AI. Manage PACS/FFP+ projects, define actuarial AI roadmap, deliver pilots and scaled solutions, and coordinate cross-functional stakeholders to improve reporting efficiency, controls, and actionable insights.

Lead design, scaling, and governance of an agentic AI workforce across Operations by combining RPA and AI. Develop and deploy co-pilot bots, build forecasting models for workload planning, define AI rules and assurance frameworks, and advise senior leaders on scalable AI use cases and investment decisions.

Serve as first point of contact for Workday and HR system inquiries. Manage support cases, troubleshoot routine issues, perform Workday admin tasks and mass uploads, validate data, produce standard reports, maintain knowledge articles, and support testing and continuous improvement by escalating complex issues to HRIS specialists.

The Head of Customer & Marketing Strategy defines and shapes the marketing direction, collaborates with senior leadership, identifies growth opportunities, and ensures alignment with enterprise objectives.

This role focuses on assessing major claims, approving claims beyond assessors' authority, providing enquiry support, supervising staff, and conducting investigations and training.

Support investment and treasury activities across Cambodia, Laos, and Myanmar by conducting financial due diligence, credit assessments, valuations, portfolio performance monitoring, cash flow forecasting, and preparing investment committee reports while ensuring compliance and assisting with counterparty monitoring and risk management.

Designs and governs end-to-end agency learning architecture including curriculum, flagship programs, trainer certification, and learning impact measurement. Partners with stakeholders to align learning outcomes to business KPIs, conducts curriculum reviews, ensures regulatory compliance, and builds trainer capability for scalable delivery.

Drive bancassurance sales targets by developing and executing joint plans, sales and marketing strategies, and building a dedicated support team. Manage internal and external stakeholders, conduct monthly reviews, maintain partner relationships, attend strategic meetings, support client events and presentations, and provide ad-hoc support to achieve partnership objectives.