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Lead strategic market development for collaboration and conferencing products by coordinating global sales opportunities, trade body partnerships, rebate programs, marketing communications, CRM data management, reporting, and commercial materials. The role supports cross-regional growth, standardizes ecosystem engagement, and provides operational leadership to global business development teams.

Leads and matures Shure’s IT Business Relationship Management practice, aligning business priorities, technology roadmaps, demand, capacity, portfolios, and investment value. Establishes governance, processes, metrics, stakeholder engagement practices, and communication routines. Coordinates IT business partners, improves planning and business cases, facilitates executive alignment, and leads training and change management across a global, matrixed organization.

Develops and standardizes dimensional metrology methods, measurement systems, inspection processes, and operator training. Evaluates CMMs and precision equipment, applies GD&T and measurement uncertainty principles, supports fixture and tooling design, addresses supplier measurement capabilities, and helps plan future metrology technologies. The role collaborates with engineering, supplier quality, global laboratories, and technical leaders while solving complex measurement problems and traveling globally approximately 10%.

Develops digital learning experiences, technical training, courses, simulations, videos, certifications, workshops, and microlearning for Shure’s collaboration and conferencing solutions. Translates complex technical information into accessible learning, manages content through its lifecycle, publishes and maintains LMS content, coordinates cross-functional projects, applies responsible AI, evaluates learning analytics, and recommends improvements.

Creates and maintains technical documentation, online help, user guides, installation materials, and visual assets for Shure products. Collaborates with engineers, product managers, compliance teams, marketers, and subject matter experts to translate complex information into clear customer content. Reviews documentation for accuracy, publishes web-based materials, manages documentation projects, coordinates printing and delivery, and prepares multilingual layouts using Adobe InDesign. The role is hybrid in Niles, Illinois and involves 5% annual travel.

Leads operations launch projects for new product introduction and existing-product improvements from design concept through production ramp-up. Coordinates cross-functional engineering, manufacturing, process, tooling, and operations teams to achieve on-time release, quality, cost, and production-readiness goals. Develops manufacturing and project plans, manages schedules and budgets, applies Lean, APQP, FMEA, Six Sigma, and structured problem-solving methods, and resolves process and test engineering issues.

Research and develop AI/ML models and advanced DSP algorithms for intelligent audio products. Responsibilities include defining requirements, training and optimizing models, building low-latency prototypes, collecting and annotating data, evaluating performance, documenting research, and collaborating with software, product, signal processing, and test engineering teams to transition concepts into products.

Generates and qualifies B2B leads, analyzes customer AV/IT needs, educates prospects, and develops tailored solution proposals. Manages sales opportunities and targets in Salesforce while collaborating with sales, marketing, customer success, and technical teams. Represents Shure at industry events and supports customer engagement activities. Requires audio expertise, technical support and setup experience, strong communication, troubleshooting skills, and 50% annual travel.

Supports budgeting, forecasting, month-end reporting, variance analysis, and financial performance management across functions and geographies. Develops financial models, dashboards, business intelligence tools, and reporting automation while maintaining planning systems and data quality. Partners with stakeholders to translate financial information into actionable insights, identify risks and opportunities, improve processes, and support strategic initiatives.

Supports global marketing and IT channel enablement by creating and organizing sales resources, coordinating marketing projects, tracking performance metrics, supporting partner communications, and managing logistics for webinars, training, trade shows, and events. Collaborates with regional marketing, sales, product, creative, and strategic alliance teams while maintaining brand standards and coordinating content, advertising, public relations, digital marketing, and event initiatives.