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The Transformation Director will lead client implementation programs, fostering relationships with C-suite executives while driving technology and operational transformation in the utilities sector.

Lead the Billing engineering organization (~40 engineers across 4 squads). Set strategy, hire and develop leaders, drive operational excellence, reduce incidents, own capacity and hiring planning, optimize ways of working, and collaborate with Financials and senior leadership to deliver a reliable, accurate billing product.

The Client Transformation Director will lead a high-profile client implementation in the energy sector, manage multi-functional teams, and ensure successful technology and business operations transformation for utilities.

The role involves leading negotiation and drafting of commercial agreements, providing legal support in various areas, and partnering with cross-functional teams in Japan.

The Human Design Program Lead will oversee client relationships, lead cultural and behavioral transformations, and develop leadership programs, ensuring successful implementation of Kraken's innovative energy management solutions.

The Senior Software Engineer will design and model complex systems in the energy sector, focusing on Python and Django, and solving technical challenges related to smart meters.

As Director of Customer Success for Japan, lead strategic client relationships, drive transformation through Kraken's platform, and establish regional operational standards. This role combines client partnership, risk management, and team collaboration to achieve impactful business outcomes.

Design, implement and maintain scalable backend services in Python/Django. Build robust, fault-tolerant systems, implement REST and GraphQL APIs, handle async tasks with Celery, model complex domains, work with Postgres, onboard and mentor teammates, and contribute to CI/CD and observability practices.

Manage and improve HR systems (HiBob, ATS), own global People Ops initiatives across onboarding, mobility and exits, coordinate onboarding logistics, support visa operations and documentation, localise policies, advise managers on people tools and collaborate with Legal, IT, Talent and Payroll to ensure compliant, scalable processes.

Lead the Costing Framework EU squad: provide technical leadership, manage and mentor engineers, drive product alignment and delivery, maintain operational excellence, remove blockers, and represent the team to stakeholders to ship and maintain high-quality billing systems for metered energy.