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Provide world-class service to customers in an accurate, efficient, and respectful manner. Work in a fast-paced metric-driven environment with multi-tasking skills. Good interpersonal and communication skills are required. Experience handling AU/NZ campaigns is an advantage.
Customer Service Representatives at Probe CX handle customer inbound service calls, assist with inquiries, concerns, and bookings, and ensure customer satisfaction through efficient and accurate information provision.
Provide world-class customer service in a fast-paced environment, with a focus on clear communication and efficient problem-solving. Experience with AU/NZ campaigns is a plus.
Responsible for handling inbound calls regarding enquiries for the upcoming 2024 NSW Local Council Elections. Must have excellent customer service skills and be a quick thinker.
Entry level inbound Sales role at Probe CX, working on behalf of one of Australia's leading Energy Providers. Handling incoming inquiries, converting leads into sales, and providing exceptional customer service. Full-time position with hourly rate + On Target Earnings based on reaching KPI's. Offering extensive training and a supportive work environment with career development opportunities.
Quality Assurance Supervisor at Probe CX
Ensuring correct, cost-effective, and timely operations in alignment with specifications and quality requirements. Managing day-to-day planning, operations, and problem-solving of a team to meet service level components, standards, and sales targets. Responsible for improving performance, productivity, efficiency, and profitability through effective methods and strategies.
At Probe CX, a National Sales Support Coordinator is expected to think differently, challenge the norm, and find their purpose. The role involves working with clients across the Pacific, Asia, and North America to achieve success through innovative thinking and dedication to continuous improvement.
Customer Solutions Specialist role at Probe CX in Springfield, Australia. Permanent full-time or part-time positions available with hourly rate, incentives, and comprehensive training. Hybrid work model, inclusive environment, employee benefits, and career progression opportunities. Australian citizenship and security clearance required.
Probe CX is seeking Customer Solutions Specialists to join their team in Maroochydore. This role involves providing excellent customer service, interpreting customer needs, and offering suitable solutions. The position offers full-time or part-time roles with incentives, comprehensive training, and a supportive working environment. It also includes a hybrid work setup and various employee benefits such as gym discounts and wellness programs.
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