Top Tech Jobs & Startup Jobs

Design end-to-end BPO and CX solutions, support RFP/RFI and proposal development, build staffing/pricing models, run client discovery and workshops, ensure operational feasibility, and hand over solutions to delivery teams.

Lead quality governance and continuous improvement for a BPO engagement. Implement and maintain a Quality Management System, define process controls, track KPIs, deliver training, manage client quality discussions, oversee resource planning and quality training, and drive process improvements to boost efficiency and customer experience.

Support corporate tax and PEZA compliance by preparing and filing tax returns, maintaining records, coordinating with stakeholders and government agencies, monitoring regulatory deadlines, assisting environmental (PCO) compliance, and participating in structured training and mentorship while performing other finance-related duties.

Lead end-to-end portfolio ownership for Hospitals managed services: define product roadmap, standardize solutions, drive commercial P&L, convert projects to recurring revenue, align cross-functional teams, and ensure service stability while balancing scalability and client needs.

Provide inbound/outbound phone, email, and live chat support for Sky TV clients; troubleshoot software/hardware issues, manage tickets, escalate priority problems, maintain documentation, meet SLAs and quality guidelines, and participate in training and continuous improvement.

The Customer Experience Executive handles inbound and outbound calls, manages live chat, conducts follow-ups on leads, addresses customer queries, and provides internal support, ensuring excellent customer experiences and facilitating sales of Mercedes-Benz vehicles.

The Operations Manager oversees operations across various teams, ensuring efficiency, compliance with policies, and achievement of client KPIs through effective management and team development.

Support payroll operations by preparing and validating payroll data, computing final pay for resigned employees, maintaining payroll trackers, coordinating with HR and Accounting, preparing statutory and payroll reports (including BIR Form 2316), responding to payroll inquiries, and assisting with year-end and ad hoc payroll tasks.