At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
As leaders in Automated Intelligent Conversations for over 20 years, Convai has developed and delivered natural language speech recognition and voice biometric solutions to a number of household names across New Zealand and Australia. Now is a great time to join as we expand our Auckland based team to meet the growth in local and overseas markets. As part of a highly innovative and creative team you will ensure that our industry leading products are guaranteed to deliver customer success.
Responsibilities:
Provide technical Leadership of assigned features
Product Requirements Identification, Analysis, Design and Documentation
Software Implementation - Build, Test, Integration, Deployment and Documentation
Key Skills and Experience:
Bachelor’s Degree in Computer Science, Engineering, or a similar discipline
5+ years experience in a software testing role
In depth knowledge of the Application lifecycle
Strong communication skills and a collaborative working style
Ability to communicate technical complexities to internal and external customers
Desirable:
Ability to adapt to changing priorities, work under pressure, and thrive in a fast-paced, dynamic environment.
A practical mindset and the ability to ask good questions and seek guidance when needed
Technologies we use:
AI, ASR, NLU, TTS, IVR, Chatbots
JavaScript/TypeScript, Node.JS, React
AWS technologies: Lambda, DynamoDB, S3
Jira, Git
This role is home based, but you will be required to come to the office for team meeting days.
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we’ve stayed true to this ethos. At Probe, expect to think differently, challenge the norm, and find your purpose.
Skills Required
- Bachelor's Degree in Computer Science, Engineering, or similar discipline
- 5+ years experience in a software testing role
- In depth knowledge of the application lifecycle
- Strong communication skills and a collaborative working style
- Ability to communicate technical complexities to internal and external customers
- Ability to adapt to changing priorities and work under pressure
- Practical mindset and ability to ask good questions and seek guidance
What We Do
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
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