At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
We are on the lookout for candidates who are:
At least a high school graduate, college undergraduate, or graduate
Must have at least 2 years BPO experience - preferably in Escalation or Customer Complaint
Proficiency in English, both written and verbal
Willing to work onsite in Makati
✨ 𝐆𝐫𝐨𝐰 𝐚𝐧𝐝 𝐞𝐧𝐣𝐨𝐲 𝐭𝐡𝐞𝐬𝐞 𝐠𝐫𝐞𝐚𝐭 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬 ✨
✓ Day 1 Maxicare HMO + 1 Free Dependent - 240k MBL and covering pre-existing conditions
✓ People-First company (Work-Life Balance)
✓ Career Development & Advancement
✓ Performance Based and Program Based Incentives
✓ Yearly Salary Increase
✓ Financial Assistance
✓ Mental health support
✓ Paid Training
✓ Group life insurance
✓ Leaves encashment
✓ Gym Membership Discounts
✓ Recreational Rooms
✓ Work for a Premium Australian Company
Skills Required
- At least a high school graduate, college undergraduate, or graduate
- Must have at least 2 years BPO experience - preferably in Escalation or Customer Complaint
- Proficiency in English, both written and verbal
What We Do
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
