Top Tech Jobs & Startup Jobs

Design end-to-end BPO and CX solutions, support RFP/RFI and proposal development, build staffing/pricing models, run client discovery and workshops, ensure operational feasibility, and hand over solutions to delivery teams.

Lead quality governance and continuous improvement for a BPO engagement. Implement and maintain a Quality Management System, define process controls, track KPIs, deliver training, manage client quality discussions, oversee resource planning and quality training, and drive process improvements to boost efficiency and customer experience.

Support corporate tax and PEZA compliance by preparing and filing tax returns, maintaining records, coordinating with stakeholders and government agencies, monitoring regulatory deadlines, assisting environmental (PCO) compliance, and participating in structured training and mentorship while performing other finance-related duties.

Lead end-to-end portfolio ownership for Hospitals managed services: define product roadmap, standardize solutions, drive commercial P&L, convert projects to recurring revenue, align cross-functional teams, and ensure service stability while balancing scalability and client needs.

Manage a portfolio of B2B automotive trade customers, promote and sell products, take orders, handle complaints, update CRM/spreadsheets accurately, and visit customers as required. Work full-time weekdays in Melbourne CBD.

Handle inbound calls from families and carers, provide information and advice on independent living and care options, and assist with short- and long-term care solutions. Maintain high customer service standards, meet KPIs, multitask across computer systems, work rotating rosters, complete National Police Clearance, and hold full Australian work rights.

Handle customer inquiries and issues via chat, email, and SMS, ensuring high-quality responses while collaborating with internal teams to resolve concerns.

Provide inbound/outbound phone, email, and live chat support for Sky TV clients; troubleshoot software/hardware issues, manage tickets, escalate priority problems, maintain documentation, meet SLAs and quality guidelines, and participate in training and continuous improvement.

The Customer Experience Executive handles inbound and outbound calls, manages live chat, conducts follow-ups on leads, addresses customer queries, and provides internal support, ensuring excellent customer experiences and facilitating sales of Mercedes-Benz vehicles.

The Operations Manager oversees operations across various teams, ensuring efficiency, compliance with policies, and achievement of client KPIs through effective management and team development.