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The Sales Support Coordinator's primary function is to facilitate the administrative side of the Sales process and equip and enable the sales team. Responsibilities include EDI account setup, CRM management, costing analysis, supporting internal and external customers, and other administrative tasks.

Interact with mobile customers through voice or live chat channels to provide accurate information about plans and services, assist in activating or canceling services, troubleshoot issues, and ensure excellent customer experience. Record customer inquiries and issues, refer complex cases to relevant departments, and adhere to company policies and goals.

The Product Manager at Probe Group is responsible for defining the product vision, strategy, and managing the product life cycle. They collaborate with cross-functional teams, leverage market insights, and ensure the product roadmap aligns with business objectives and customer expectations. The role involves fostering innovation, prioritizing features, market insights, product launches, cross-functional collaboration, and performance monitoring.

The Group Privacy and Compliance Manager at Probe CX is responsible for overseeing and managing the compliance framework across multiple countries. This role involves designing, implementing, and continuously improving compliance programs to ensure adherence to laws and industry standards. The manager will work closely with various departments to promote integrity and ethical conduct within the organization.

The Market Research Analyst at Probe Group will be responsible for conducting comprehensive research and providing actionable insights to drive strategic decision-making. This role involves analyzing market trends, customer behavior, competitive intelligence, and forecasting to support product development and business strategy.

Sales Manager at Probe CX, a company dedicated to doing things better and achieving great success. Expect to think differently, challenge the norm, and find your purpose.

The Customer Experience Executive at Probe CX aims to provide world-class service to customers in a fast-paced metric-driven environment. Key competencies include multi-tasking, interpersonal communication, and handling AU/NZ campaigns.