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The Manager/Senior Manager of Pricing Strategy at Klook is responsible for developing and executing consumer pricing strategies, conducting A/B tests, building yield management frameworks, collaborating with cross-functional teams, and implementing industry best practices in pricing and revenue management.

The Graphic Designer will contribute creatively to various projects by conceptualizing and creating engaging visuals and logos. Responsibilities include managing projects, utilizing design technology, and experimenting with new methodologies, particularly in generative AI. Collaboration within the team and effective time management are crucial.

The role involves handling manual bookings and resolving customer queries, maintaining records of interactions, and liaising with both internal departments and external merchants to facilitate booking amendments and refunds. Strong communication in Mandarin and English is required, along with a problem-solving attitude and attention to detail.

The Manager/Senior Manager of Legal Operations will partner with Legal Department leadership to enhance contract and matter management, lead legal tech adoption, and optimize department efficiency through metrics and system improvements. This role involves project management, budgeting, and reporting, along with stakeholder engagement to refine processes and implement changes.

The Specialist, Customer Experience will handle customer inquiries and complaints, ensuring resolutions according to company procedures. This role requires maintaining customer interaction records, liaising with vendors for booking changes, and sharing feedback for service improvement.