About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
This position focuses on the strategic account management and growth of Klook’s Hotel vertical. As one of our fastest-growing business units, we are seeking a results-driven professional with a strong commercial mindset and an entrepreneurial spirit to scale our hotel partnerships.
Role and Responsibilities:
Account Management: Proactively manage and strengthen relationships with key hotel partners to build sustainable, long-term strategic partnerships.
Cost & Product Optimization: Lead business negotiations to secure competitive rates and exclusive deals. Monitor supply health, including pricing competitiveness and inventory availability (room types, allotments, etc.), to ensure superior and stable product quality.
Performance Analysis & Deal acquisition: Track and analyze sales performance using data-driven insights and market trends. Develop actionable sales plans that enable hotel partners to maximize their sales opportunities through Klook.
Supply Expansion: Identify and onboard high-potential hotel properties. Curate a high-quality portfolio with competitive pricing to meet the demands of our rapidly expanding user base.
Cross-Functional Collaborations: Work closely with internal stakeholders including marketing, planning and operation teams. Collaborate with cross-vertical BD teams to leverage Klook’s strengths and brand value and enhance Klook’s competitive advantage in the market.
Knowledge and Skills required:
3+ years of working experiences in business development, preferably in hotel OTAs, travel industries or E-commerce
Proactive, self-motivated personality and a team player
Data-driven and strategic thinking skill, proficiency in written and verbal communications
Fluency in Japanese and English, understand Mandarin is a plus
Globally-minded and is comfortable with changes in business objectives
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
Skills Required
- 3+ years of working experience in business development
- Experience in hotel OTAs, travel industries or E-commerce
- Fluency in Japanese and English
- Understanding of Mandarin
What We Do
Klook is Asia's leading travel and experiences platform. We curate the most joyful experiences so that users can satisfy their relentless curiosity for adventure and experiences at home and around the world. With our website and app, users can experience a world of joy, from attractions, tours to local transportation and stays. Founded in 2014, we are here to inspire and enable more moments of joy through over half a million activities in over 2,700 destinations.
