Key Account & Media Catalog Manager

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What You'll Do

• Own the full Merchant Marketing Fund lifecycle for a portfolio of ~10–12 key accounts across our Attractions and Mobility verticals — from campaign design and pitch, through execution coordination with Campaign Operations, to final reporting and merchant satisfaction on marketing funds investment.

• As owner of merchants' marketing activities, engage merchants face-to-face — independently or jointly with BD as needed — and serve as the primary point of contact for all marketing funds related conversations: campaign proposals, mid-campaign check-ins, and results reviews. 

• Own campaign idea pitch and post-campaign reporting for these accounts — from understanding merchant marketing goals through to results — handing off execution to the Campaign Operations team.

• Provide standardized, transparent post-campaign reporting (pre/during/post analysis) on every campaign regardless of outcome; commit to guaranteed impression/exposure metrics rather than promising conversion or click-through results.

• Own and continuously iterate our media & advertising solutions catalog and rate card to mature our offering beyond today's small set of standard packages.

• Partner with Campaign Operations to ensure every catalog change is executable at scale and on-brand.

Who You Are

• Marketing background with experience in e-commerce, catalog management, or ad product sales.

• Comfortable designing commercial products/structures that other teams use to negotiate with clients — you don't need to own the client relationship directly, but your work needs to hold up in the room.

• Data-driven: able to build and defend rate cards, reporting frameworks, and ROI arguments.

• Strong cross-functional collaborator, equally comfortable with commercial and operations teams.

• Fluent in English & Japanese.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.