Associate Manager/ Manager, Business Development - Stay [Osaka Focus]

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

As a Business Development Manager for the Japan hotel market, you will be at the forefront of expanding and optimizing our accommodation offerings. You will focus on:

• Account Management:
  Maintain and strengthen relationships with existing hotel partners, ensuring long-term collaboration and satisfaction.
   

• Pricing & Competitiveness:
  Negotiate and secure competitive rates and exclusive deals to strengthen Klook’s value proposition against other OTAs.
   

• Cost Optimization:
  Identify opportunities to optimize cost structures and increase margin contribution through strategic deal structuring and partner programs.

• Performance Analysis & Partner Enablement:
  Track and analyze partner performance, identifying opportunities for growth and providing data-driven recommendations.
   

• Market Expansion:
  Identify and onboard high-potential new hotels in strategic cities or regions, with a focus on both direct and indirect supply
   

• Cross-Functional Collaboration:
  Work closely with marketing, operations, and product teams to launch successful campaigns and support hotel partners’ visibility on Klook.
   

Requirements

• Minimum 3 years of relevant experience in Business Development, preferably in OTA, E-commerce, or travel-related industries
   

• Strong understanding of supply negotiation
   

• Proven track record in partner account growth and contract negotiation
   

• Ability to manage multiple stakeholders and projects simultaneously (multi-tasking skills are key)
   

• Excellent command of Japanese required; fluency in Chinese or English is a plus.
   

• Data-savvy with basic analytical skills; experience using Excel, Google Sheets, or BI tools a plus
   

• Passion for travel, local discovery, and building meaningful business partnerships
   

• A dynamic, fast-paced, and international working environment
   

• Flexible work culture with autonomy and ownership
   

• Access to a global network of travel and e-commerce professionals
   

• Employee travel perks and product discounts

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.