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Manages and grows an account portfolio across builders, design studios, and national accounts. Responsibilities include business development, prospecting, bids, pricing, profitability, contract execution, customer relationships, pipeline forecasting, and coordination from order entry through installation. The role also supports issue resolution, collections, product expansion, and cross-functional collaboration with design, processing, and production teams.

Processes and verifies customer orders in the ERP system, ensuring accurate quantities, documentation, and material availability. Coordinates with Sales, Purchasing, Production, Design, Warehouse, and Branch Management to resolve discrepancies and support timely fulfillment. Maintains electronic order records, prepares work orders and deficiency reports, reviews material measurements, and supports standard operating procedures. The role requires strong organization, communication, accuracy, intermediate math skills, and proficiency with Microsoft Office and order processing systems.

Coordinates projects from measurement through payment, including quoting, scheduling, purchase orders, documentation, contractor dispatch, customer communication, issue resolution, progress tracking, and payment processing. Maintains accurate information in Excel and Smartsheet while supporting operations, sales follow-up, customer satisfaction, vendor relationships, and process improvement.

Oversee regional installation and production operations, budgets, P&L performance, staffing, subcontractor capacity, and customer satisfaction. Develop and support managers, establish performance objectives, implement business and marketing plans, grow retailer and consumer relationships, ensure compliance, and improve revenue, profitability, operational efficiency, and service quality across the assigned region.

Manages installation projects from initiation through completion, coordinating customers, installers, vendors, materials, schedules, documentation, quality, and payments. Resolves complex escalations, audits financial and project records, mentors Project Coordinators, supports onboarding, and partners with Operations Management on process improvement and operational excellence.

Processes and verifies customer orders in the ERP system, ensuring accurate quantities, documentation, and material availability. Coordinates with Sales, Purchasing, Production, Design, Warehouse, Branch Management, drivers, and accounting to resolve discrepancies and support timely fulfillment. Maintains electronic order files, work orders, deficiency reports, and standard operating procedures. Reviews plans and product selections, performs material measurements and calculations, and supports model home orders and operational compliance.

Processes and verifies customer orders in an ERP system, checking quantities, documentation, materials, and project details for accuracy. Coordinates with Sales, Purchasing, Production, Design, Warehouse, Branch Management, and Accounting to resolve discrepancies and support timely fulfillment. Maintains electronic order files, work orders, deficiency reports, and standard procedures. Performs material calculations, supports model home orders, and ensures compliance with operational and audit requirements.

Reviews design orders, bids, and contracts to calculate company revenue; organizes billing documentation; coordinates with customers, sales, billing, collections, and shared services; prepares reports; audits margins; obtains approvals; and maintains accounting controls. Uses Excel and ERP systems to calculate discounts, assign trades, and support accurate revenue recognition and billing.

Reviews sales orders, job documentation, customer purchase orders, and sales agreements for accuracy before installation release and billing. Calculates revenue, verifies margins, investigates variances, and coordinates with customers, sales, finance, and operations to resolve issues. Maintains ERP records and job files, supports revenue recognition and invoicing, provides reporting, assists with training, and contributes to standard operating procedures and continuous improvement.

Supports design studio and showroom operations by maintaining displays, samples, supplies, equipment, reports, and project records. Coordinates appointments, greets customers, prepares designer files, manages administrative and data-entry tasks, and communicates with builders, designers, vendors, and sales teams. Assists with account and studio setup, order tracking, process improvements, and Design Studio Manager support. Requires strong organization, communication, judgment, product knowledge, and administrative experience.