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The Account Manager will drive new business development and oversee the sales process for key accounts in the electronics industry, ensuring sustainable growth and effective customer engagement.

Coordinate inbound/outbound shipments across air, ocean, and ground; prepare and validate commercial and customs documentation; ensure Mexican and international trade compliance; work with brokers, carriers, and cross‑functional teams to resolve logistics issues, track KPIs, and support audits and landed cost reviews.

Manage and grow territory sales and profitability by identifying customer needs, providing technical service and value-added solutions, supporting trials and orders, forecasting demand, collecting payments, and building relationships with decision makers and suppliers.

Lead commercial success of film-based adhesive solutions for soft goods in consumer electronics. Engage customers, define specifications with R&D, set testing protocols, support NPI and production ramps, and monitor market and competitor trends to deliver reliable, manufacturable film bonding solutions.

Support sourcing operations and transactional processes: resolve invoice/payment issues, assist RFQs and bid analysis, track volumes and rebates, maintain ERP compliance, and perform periodic spend analysis. Act as first-line contact for plants and suppliers and follow sourcing policies and best practices.

Drive account development and retention through high-volume outbound calling, CRM tracking, and lead sourcing. Qualify customer needs, engage decision makers, recommend solutions, coordinate with account managers for pricing and trials, and close new business using tools like LinkedIn and ZoomInfo.

Lead end-to-end category management and strategic sourcing for North American logistics. Run RFx processes, negotiate and manage suppliers, analyze spend and market trends, mitigate risks, and partner cross-functionally to improve cost, service, and supplier performance.

Manage customer relationships and drive profitable B2B growth in the Southeast by identifying and closing new business, delivering technical product demonstrations and value-based solutions, negotiating pricing, using Salesforce for pipeline management, and collaborating with internal teams while ensuring EHS compliance.

Lead capital projects through the full project lifecycle using CapEx and Stage-Gate processes. Develop scopes, estimates, budgets, schedules; manage procurement, installation, commissioning, contractors, and cross-functional teams. Drive automation and process improvements to improve safety, quality, productivity, and cost. Oversee training and startup activities across regional manufacturing sites.

The Account Manager will drive sales growth in engineering adhesives, manage sales processes, and develop relationships with key accounts, primarily in Malaysia.