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Provides functional leadership and operational support for Oracle Fusion PPM and related enterprise applications. Configures and optimizes project management, resource management, project costing, billing, revenue, time and labor, and services delivery processes. Translates business requirements into system designs, coordinates integrations and upgrades, manages testing and UAT, improves data quality, develops documentation and training, supports users, and partners with technical teams and vendors to resolve issues and deliver enhancements.

Leads Tier 1 Help Desk operations for a federal government customer, managing technicians, staffing, schedules, service levels, SLAs, reporting, SOPs, customer satisfaction, and operational improvements. Oversees ACD and ITSM metrics, coordinates with government and program leadership, supports vendor troubleshooting, coaches employees, and participates in hiring. The role is primarily onsite in Herndon, Virginia, with occasional travel to DOJ locations in Washington, DC.

Manages DISA IDLS and related projects from planning through deployment, overseeing scope, schedules, resources, quality, finances, risks, deliverables, customer relationships, and subcontractors. The role provides project leadership, status reporting, forecasting, invoice approval, process improvement recommendations, proposal support, and escalation management. It requires coordination across dispersed technical teams, strong documentation and presentation skills, and occasional after-hours deployment support. Secret clearance is required, with Fort Meade-area candidates preferred and no current travel projected.

Administer and support enterprise Linux, Windows, VMware, and OpenShift Virtualization environments. Perform monitoring, patching, security hardening, access administration, troubleshooting, automation, documentation, and virtual machine migrations. Use Ansible and scripting languages to streamline system administration while supporting compliance requirements such as STIGs, CIS benchmarks, SCAP, and DISA standards. Collaborate with engineering teams and support scheduled evening or weekend migration cutovers.

Own and grow strategic commercial enterprise accounts, build executive relationships, develop account plans, pursue new opportunities, and lead complex technology solution sales. The role delivers networking, cloud, cybersecurity, collaboration, data, AI, and professional services solutions while coordinating internal teams and technology partners. Success includes achieving revenue and gross-profit objectives, maintaining a strong pipeline, expanding existing accounts, and generating at least $2 million in annual gross profit.

The Contracts Administrator will review, negotiate, and administer federal contracts and support internal stakeholders in a government contracting environment.

Lead a complex federal infrastructure automation and modernization program supporting VA OIT. Manage multidisciplinary technical teams, subcontractors, schedules, risks, deliverables, staffing, contractual performance, security and RMF/ATO activities, governance, reporting, platform adoption, training, knowledge transfer, and transition. Coordinate infrastructure, cloud, automation, DevSecOps, IaC, cybersecurity, and IT service management workstreams across hybrid environments while ensuring cost, schedule, technical, and mission objectives are achieved.

Lead design, deployment, and operation of enterprise Red Hat OpenShift clusters and drive migration of ~10,000 VMs from VMware ESXi to OpenShift Virtualization. Build automation pipelines, integrate secrets management, troubleshoot infrastructure and migrations, ensure compliance, and produce technical documentation while mentoring team members.

Lead consultative IT sales and account growth for SLED (State, Local, Education) clients in Texas. Develop strategic growth plans, manage customer relationships, collaborate with engineering and vendor partners, and sell solutions across Networking, Cybersecurity, Collaboration, Data Center/Cloud, and AI/Data. Drive revenue, foster strategic relationships, and travel approximately 30%.

Lead design, test, deploy, migrate and optimize large-scale Cisco Catalyst SD-WAN fabrics (IPv4/IPv6) for a government customer at Ramstein AB. Provide SME guidance, harden Cisco devices for security compliance, manage solution deployments, consult with customers, and develop partner relationships. Support includes migrations, automation (Ansible/Terraform/Python a plus), presentations, and meeting project deadlines.