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Own a portfolio of post-sale accounts, guide customers through data-intensive EPR compliance workflows, manage projects to regulatory deadlines, drive renewals and upsell, analyze large datasets for customer insights, maintain account health and forecasts, and coordinate cross-functionally to ensure customer outcomes.

The FP&A Manager will oversee budgeting, forecasting, and reporting processes, build financial models, and develop dashboards for SaaS metrics.

Design, build, and scale backend services and APIs; own AWS infrastructure and CI/CD; optimize codebase and databases; ensure security, reliability, and observability; collaborate cross-functionally and evaluate AI tooling.

Own renewals, retention, and expansion across a 100+ account portfolio; carry quota for upsell and contract growth; collaborate in CS pods to develop account plans, negotiate agreements, forecast pipeline in HubSpot, and help build the Account Manager playbook.

Own and administer HubSpot, build and maintain reports, dashboards, workflows, and automations. Provide analytics and forecasting for Revenue, Finance, and Operations, translate data into actionable insights, partner cross-functionally to improve lead flow, pipeline management, and operational processes, and support strategic initiatives like process automation and data cleanup.