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Lead strategy, development, and deployment of internal generative AI for marketing and content. Build secure, in-house AI capable of handling sensitive content, ensure compliance and data governance, architect scalable AI tools and RAG systems, fine-tune language models, and collaborate cross-functionally to implement AI-driven workflows.

The Customer Support Representative will manage customer inquiries across various channels, resolve issues via Zendesk, and ensure customer satisfaction. Responsibilities include responding to queries, monitoring social media, processing returns, and suggesting improvements.

The Technical Support Representative provides remote software troubleshooting for users, assists with onboarding, documents issues, and collaborates on technical problems while ensuring excellent customer service.

The Inside Sales Consultant converts inbound inquiries and quotes into bookings, manages customer relationships, and tracks sales in a CRM system.

The Inside Sales Consultant engages with leads, converts inquiries to bookings, maintains customer relationships, and tracks sales via CRM, contributing to revenue and customer satisfaction.

The Inside Sales Consultant will follow up on leads, convert inquiries into bookings, manage customer relationships, and maintain CRM records to drive sales and improve customer satisfaction.

The Content Migration Assistant will manage content migration, conduct audits, and ensure compliance with design and functionality standards.

The Content Migration Assistant will handle content migration tasks, ensuring customer satisfaction, performing audits, and maintaining website design standards while working independently.

We seek an L3 Systems Administrator to design, manage, and troubleshoot IT systems, serving as an escalation point for L1 and L2 technicians.

The Senior Business Development Executive is responsible for generating outbound sales opportunities, engaging senior decision-makers, maintaining CRM records, and contributing to the establishment of an on-site operation in Medellin.