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Provides prompt, friendly support to corporate clients through email, chat, and phone. Handles financial services and account queries, delivers first-line software troubleshooting, investigates and resolves issues, documents cases, escalates complex problems, and maintains service-quality standards. The role requires strong communication, problem-solving, organization, attention to detail, and a customer-focused approach. Experience in customer service, financial services, SaaS, or software support is valuable.

Develops Soldo’s commercial narrative through positioning, messaging, launch narratives, sales decks, battlecards, and enablement content. Partners with Sales and Customer Success on enterprise opportunities, value frameworks, and complex deals. Conducts buyer and persona research, identifies content gaps, presents at events and customer sessions, and supports broader marketing campaigns. The role requires exceptional B2B writing, content strategy, presentation, commercial judgment, and independent execution.

Drive new business growth in Italy by selling Soldo’s B2B SaaS spend-management solutions to enterprise and mid-market clients. Build C-level relationships, manage complex multi-threaded sales cycles, develop sector-focused business plans, generate pipeline with Marketing and SDR/BDR teams, deliver tailored product demonstrations, and consistently exceed sales quotas. Serve as a subject-matter expert in payments and spend management while collaborating cross-functionally to expand markets and deliver client value.

Drive new business growth for Soldo’s spend management platform by selling high-value SaaS solutions to enterprise and mid-market accounts. Build C-level relationships, manage complex multi-threaded sales cycles, develop pipelines, exceed quotas, execute value-based selling, create business cases, and collaborate with Marketing, SDR/BDR, partnerships, and cross-functional teams. Act as a subject matter expert in payments, spend management, target industries, and relevant market trends.

Drive new business acquisition for Soldo’s spend management platform through vertical-led go-to-market strategies, enterprise and mid-market sales, complex C-level negotiations, value-based selling, and multi-threaded deal management. Build sustainable pipelines with Marketing and SDR/BDR teams, deliver tailored product demonstrations, develop client and partner relationships, provide market insight, and contribute to product direction and market expansion.

Manages data-driven customer lifecycle campaigns for Soldo’s self-serve customer base. Responsibilities include strategic campaign planning, audience segmentation, personalization, cross-functional coordination with Marketing, Product, Sales, Support, and Finance, and performance analysis. The role uses customer success and marketing automation platforms to improve activation, retention, expansion, and overall customer engagement.

Designs, improves, and scales go-to-market operational processes across Sales, Customer Success, Marketing, Onboarding, Pricing, and Billing. The role analyzes workflows and operational data, identifies exceptions and inefficiencies, develops recommendations, documents processes, and supports cross-functional projects and new initiatives. It also helps implement scalable solutions, controls, and operational changes in a fast-moving SaaS environment.

Supports the Business Intelligence function by automating recurring reports, developing dashboards, conducting data quality checks, documenting metrics, and assisting with stakeholder analysis and advanced analytics projects. The role requires SQL, BI dashboarding, structured data validation, clear communication, and strong attention to accuracy and reporting consistency.