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Supports accounts payable operations managed by an external BPO provider, monitoring SLAs, KPIs, controls, compliance, and service quality. Responsibilities include resolving escalations, conducting root cause analysis, supporting audits, improving and standardizing processes, documenting procedures, enabling automation and AI initiatives, coordinating system implementations and testing, and training stakeholders. The role also serves as the AP subject matter expert and supports transformation programs.

Manage client accounts and end-to-end print, point-of-sale, and promotional programs. Responsibilities include client relationship management, quoting, project planning, budgeting, supplier coordination, inventory oversight, production quality control, delivery, performance reporting, and identifying growth opportunities. The role requires cross-functional collaboration, cost and margin management, sustainability alignment, and frequent travel to client sites.

Own and manage the infrastructure powering enterprise AI deployments, including Kubernetes environments, Azure architecture, Terraform-based Infrastructure as Code, GPU provisioning, MCP servers, access controls, integrations, orchestration, scaling, cost management, and secure connections to business systems. The role partners with infrastructure, security, compliance, technical, and business teams to build reliable, governed environments for AI agents and model training.

Owns and manages the infrastructure powering secure AI agent deployments. Responsibilities include Kubernetes and Azure environments, Terraform-based infrastructure, MCP servers, access controls, enterprise integrations, GPU provisioning, compute scaling, model training efficiency, cost control, and governed connections to sensitive business systems. The role partners with infrastructure, security, compliance, technical, and business teams to deliver scalable and reliable AI platforms.

Supports adoption of agentic AI across Finance, Operations, HR, Legal, and Commercial functions. Translates AI outputs into practical business applications, builds stakeholder trust, leads training and change initiatives, gathers feedback, and drives adoption programs to embed AI systems into everyday working practices.

Partner with business functions to translate agentic AI outputs into practical workflows, drive adoption through stakeholder engagement and training, gather feedback, and embed agentic systems into day-to-day operations to realize AI-driven business change.

Lead the design, build, and operation of AI infrastructure connecting agentic systems to enterprise platforms. Manage MCP servers, Kubernetes deployments, Azure cloud architecture, GPU provisioning, IaC (Terraform), integrations (Microsoft 365, SharePoint, Airtable, Sage), compute scaling, cost controls, security, and access governance to enable secure, scalable AI agent deployments.

Support monthly close activities including intercompany, cash and balance sheet reconciliations, fixed asset depreciation, AP/prepaid/rebate accruals, and manual journal entries. Process T&E claims, follow up on open items, assist external audits, ensure compliance with controls and deadlines, and support process improvements and KPIs under manager guidance.

Perform end-to-end finance shared-services tasks including AP/AR processing, intercompany invoicing, cash allocations, bank and statement reconciliations, expense processing, transactional MIS/reporting, support month-end close, and resolve client/supplier billing queries to meet deadlines.

Manage daily execution and coordination of retail client campaigns, acting as primary liaison between clients and internal teams. Maintain timelines, budgets, and documentation, escalate and resolve delivery issues, support senior account leads with presentations and reporting, ensure brand and process compliance, and drive improvements to workflow and client engagement.