Top Tech Jobs & Startup Jobs

Provides first-level technical support for banking technology platforms by troubleshooting customer issues, triaging incidents, managing support tickets, documenting resolutions, maintaining knowledge-base content, and escalating complex problems to higher-level teams. The role collaborates with developers, system administrators, and business analysts while adhering to security, privacy, and compliance requirements.

Owns Zeta’s full learning and organizational development cycle, including needs analysis, capability diagnosis, instructional design, facilitation, vendor management, program delivery, learning analytics, and impact measurement. Leads organization-wide leadership, manager, certification, and functional training initiatives while managing learning budgets, policies, compliance training, LMS operations, dashboards, and reporting. Partners closely with HRBPs, business leaders, and People Success teams.

Own Zeta’s employer brand, internal communications, employee engagement, and culture initiatives. Responsibilities include shaping the employer value proposition, managing employer reputation, producing leadership and recruitment content, running communications campaigns, organizing company events, building AI-enabled workflows, and maintaining brand quality. The role also manages a team, budgets, vendors, engagement programs, and performance reporting.

Provides legal advice and transactional support across SaaS agreements, technology contracts, employment law, intellectual property, data protection, and portfolio management. Responsibilities include drafting and negotiating agreements, advising stakeholders on legal risks, managing external counsel, communicating contract obligations to non-lawyers, and improving legal templates and processes. The role requires collaboration across business, sales, finance, HR, information security, customers, vendors, and other stakeholders across multiple jurisdictions.

Provides legal counsel on technology agreements, SaaS contracts, employment law, intellectual property, data protection, transactions, and business operations across jurisdictions. Responsibilities include drafting and negotiating agreements, advising stakeholders on legal risks, managing external counsel, improving contract templates, and explaining obligations to non-lawyers. The role requires collaboration with business, sales, finance, HR, information security, customers, vendors, and leadership.

Own the reliability, scalability, performance, security, and operational excellence of PostgreSQL RDS and enterprise data platforms. Lead observability, performance tuning, backup and disaster recovery, Debezium and Kafka Connect operations, ETL and Airflow workflows, infrastructure automation, incident response, and continuous improvement. Partner with engineering and data teams while mentoring junior engineers and establishing best practices for resilient cloud data infrastructure.

Own a consumer banking product area, business-outcome metrics, roadmap, experiments, feature launches, analytics, user research, UX, and compliance coordination. Define hypotheses, instrumentation, specifications, and technical designs while partnering with engineering and cross-functional teams. Analyze results using SQL and product analytics tools, make ship-or-kill decisions, and support staged releases. Requires hands-on software development experience, strong experimentation skills, and product management experience.

Manage talent strategy and programs spanning career architecture, competency frameworks, performance management, talent reviews, succession planning, organizational change, and talent analytics. The role designs career ladders and performance cycles, identifies high-potential employees and critical roles, builds succession plans, tracks workforce metrics, and partners with the People Success team to support employee development and engagement.

Leads site reliability engineering initiatives focused on scalable infrastructure, automation, incident response, capacity planning, performance optimization, monitoring, security, disaster recovery, and continuous improvement. Manages infrastructure as code, cloud platforms, containers, CI/CD, and reliability tooling while leading, mentoring, and coaching SRE team members and resolving team conflicts.

Lead enterprise applications strategy and IT infrastructure governance, overseeing SaaS and on-prem platforms, vendor selection, integrations, data architecture, low-code development, service desk operations, compliance (ISO 27001/SOC 2), budgeting, and cross-functional change management to drive scalable, secure, and cost-efficient technology solutions.