About Zeta
Build the future of banking.
Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.
Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
1. Tachyon, our cloud-native banking stack built for population-scale systems
2. Cipher, our unified authentication platform for secure, high-volume banking environments
3. Digital Credit as a Service, enabling banks to launch credit lines on UPI
4. Elena, our intelligent and conversational AI platform for banking
5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024
6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.
About the Product
Zeta is building a new consumer banking product for the US market. The focus is learning fast which features drive adoption, engagement and retention — and building them well.
About the Role
You'll help grow the product through a steady cadence of experiments and feature launches. Each PM owns a business-outcome metric for one area of the product, and the roadmap that moves it. Example areas: onboarding and activation, engagement and retention, revenue, and trust and risk.
We need a hustler. The work will feel like a very early-stage startup: ambiguous problems, incomplete information, shifting priorities and no playbook. You'll bring structure to the chaos: find the answers, make the calls and get things shipped.
We expect PMs to use AI tools across the lifecycle — research, specs, prototyping, analysis — to keep iteration cycles short. PMs here go deep on how things are built, so hands-on software development experience is mandatory.
Responsibilities
- Own a business-outcome metric for your area, plus the guardrail metrics it must not trade away.
- Keep a ranked backlog of experiments and features, prioritised by expected impact (RICE, ICE or similar).
- Write each bet as a hypothesis with a primary metric, guardrails and a decision rule, all set before launch.
- Match the method to the traffic: A/B tests and holdouts at scale; fake doors, usability tests and cohort analysis at low volume.
- Size tests properly, report null and negative results as plainly as wins, and make the ship, iterate or kill call.
- Keep a running log of what was tested, what was learned and what changed.
- Take features from problem definition through spec, build, QA, launch and adoption.
- Write specs engineers can build from: flows, edge cases, failure states, event instrumentation and acceptance criteria.
- Work through technical design with engineering — APIs, data models, ledger and payment flows, third-party integrations — and make trade-off calls quickly.
- Define output metrics (acquisition, activation, revenue, engagement) and the input metrics that drive them (funnel conversion, feature usage).
- Own event instrumentation and data quality for your area.
- Do your own analysis in SQL, product analytics tools (such as Mixpanel, Amplitude or MoEngage) and BI tools (such as Metabase or Superset).
- Run continuous discovery with US customers through remote interviews, usability tests and surveys.
- Turn what you hear and what the data shows into clear problem statements that feed the backlog.
- Partner with designers on simple flows that earn users' trust.
- Own product copy for your area.
- Ship behind feature flags and in stages, with monitoring and a rollback plan.
- Work with compliance, risk, banking partners, operations and support so every launch meets regulatory requirements and can be supported from day one.
Skills
- Statistics and experiment design: hypothesis testing, significance, power and sample sizing, and common traps such as peeking and novelty effects.
- Strong SQL, and fluency with product analytics and BI tools.
- Ability to work through messy data sets and turn them into decisions.
- Engineering fundamentals you still use: reading code, system design, APIs and data models.
- A keen eye for design, and strong UX writing.
- Clear written and verbal communication — specs and experiment readouts people can act on.
- Meticulous program management across parallel workstreams.
- Hands-on experience with user research.
Experience and Qualifications
- 6+ years of total experience, including: 3–4 years in product management, with features shipped and measured in production. At least 3 years of hands-on software development, writing and shipping production code as an engineer. This is mandatory.
- A track record of experiments that changed a product decision.
- Preferred: consumer fintech, payments or banking experience, ideally in the US.
- Preferred: B2C products with a growth or experimentation focus.
Skills Required
- 6+ years of total professional experience
- 3–4 years of product management experience with features shipped and measured in production
- At least 3 years of hands-on software development experience writing and shipping production code
- Experience designing and analyzing product experiments
- Strong SQL skills and fluency with product analytics and business intelligence tools
- Knowledge of statistics and experiment design, including hypothesis testing, significance, power, and sample sizing
- Engineering fundamentals, including code reading, system design, APIs, and data models
- User research experience, including interviews, usability testing, and surveys
- Strong UX writing, design judgment, and written and verbal communication
- Meticulous program management across parallel workstreams
- Consumer fintech, payments, or banking experience, ideally in the US
- B2C product experience with a growth or experimentation focus
Zeta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zeta and has not been reviewed or approved by Zeta.
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Fair & Transparent Compensation — Pay is considered competitive for some roles and markets, with market-aligned offers in certain senior or U.S.-based positions. Overall compensation tends to be seen as fine-to-good rather than top-tier.
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Parental & Family Support — Parental leave, adoption/fertility support, and childcare coverage are part of the package. These offerings contribute to a well-rounded family support mix even if specifics vary by location.
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Wellbeing & Lifestyle Benefits — Flexible hours, paid volunteer time, public-transport incentives, concierge services, and workplace perks are highlighted. These lifestyle-oriented perks add breadth beyond core pay and health coverage.
Zeta Insights
What We Do
Founded in 2015, Zeta is a provider of next-gen credit card processing platform. Zeta’s cloud-native and fully API-enabled stack offers a comprehensive range of capabilities, including processing, issuing, lending, core banking, fraud detection, and loyalty programs. With a strong focus on technology, Zeta has over 1700+ employees and contractors, with more than 70% dedicated to technology roles. Operating across the US, UK, Middle East, and Asia, Zeta has served a global customer base of 35+ clients who have issued over 15 million cards on Zeta's platform to date. Backed by prominent investors such as Softbank Vision Fund 2 and Mastercard, Zeta has raised $280 million, at a valuation of $1.5 billion.
