Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
Our Impact and GrowthOur impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in Jan 1, 2025.
Our Product LinesOur focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
Tachyon
Our cloud-native banking stack built for population-scale systems
Cipher
Our unified authentication platform for secure, high-volume banking environments
Digital Credit as a Service
Enabling banks to launch credit lines on UPI
Elena
Our intelligent and conversational AI platform for banking
Pixel
India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024
Sparrow
The leading card experience for non-prime cardholders in the US
…and more across cards, payments, lending, and core banking.
Our Culture and Values
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.
If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
Learn More About Zeta
If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.
Responsibilities
Partner with HRBPs to conduct detailed learning needs analysis (LNA) using data insights, performance trends, and structured discussions with leaders, managers, and employees.
Diagnose capability gaps at the individual, team, and organizational levels, and translate them into clear learning objectives and solution recommendations.
Design and develop learning content and journeys across behavioral, functional, technical, and leadership areas, applying sound instructional design principles and blended formats.
Facilitate learning sessions, workshops, and programs, creating engaging experiences for diverse audiences.
Partner closely with HRBPs and business leaders to understand priorities, co-create learning solutions, and drive adoption within their teams.
Identify, evaluate, and manage external vendors and consulting partners – from scoping and selection through delivery and quality oversight.
Measure learning effectiveness and business impact using structured evaluation frameworks, and use insights to continuously improve programs.
Lead organization-wide, high-impact learning programs end-to-end – from design and rollout through communication, adoption, and impact measurement.
Drive capability-building initiatives such as manager and leadership development, role-level certifications, and function-specific training.
Own learning policies and manage learning budgets, including planning, allocation, spend tracking, and reporting.
Govern mandatory compliance training (e.g., Infosec, POSH, Code of Conduct), ensuring timely completion and audit-ready records.
Oversee learning technology, including LMS administration, learning KPIs, and dashboards that give leaders actionable insights on learning.
Skills
- Learning Needs Analysis & Diagnosis
- Instructional & Content Design
- Facilitation
- Stakeholder & HRBP Partnering
- Program ManagementVendor Management
- Learning Analytics & Learning Tech (LMS)
Experience & Qualifications:
8+ years of experience in L&D, with hands-on ownership of the full learning cycle – LNA, diagnosis, content design, facilitation, and evaluation
Qualification - MBA/ Master's in psychology from a reputed institute
Experience with managing learning/ other talent programs/ processes (from design, delivery, execution, communication, logistics, follow through and closure)
Strong analytical, interpersonal and communication skills
Experience with managing LMS, related data and reporting
Demonstrated experience in partnering with business leaders and teams
Experience with application of L&D/OD concepts, principles, methodologies, and tools
Skills Required
- 8+ years of experience in learning and development
- Hands-on ownership of the full learning cycle, including learning needs analysis, diagnosis, content design, facilitation, and evaluation
- MBA or Master’s degree in psychology from a reputed institute
- Experience managing learning or other talent programs and processes from design through delivery, communication, logistics, follow-through, and closure
- Strong analytical, interpersonal, and communication skills
- Experience managing an LMS, related data, and reporting
- Demonstrated experience partnering with business leaders and teams
- Experience applying learning and development or organizational development concepts, principles, methodologies, and tools
Zeta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zeta and has not been reviewed or approved by Zeta.
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Fair & Transparent Compensation — Pay is considered competitive for some roles and markets, with market-aligned offers in certain senior or U.S.-based positions. Overall compensation tends to be seen as fine-to-good rather than top-tier.
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Parental & Family Support — Parental leave, adoption/fertility support, and childcare coverage are part of the package. These offerings contribute to a well-rounded family support mix even if specifics vary by location.
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Wellbeing & Lifestyle Benefits — Flexible hours, paid volunteer time, public-transport incentives, concierge services, and workplace perks are highlighted. These lifestyle-oriented perks add breadth beyond core pay and health coverage.
Zeta Insights
What We Do
Founded in 2015, Zeta is a provider of next-gen credit card processing platform. Zeta’s cloud-native and fully API-enabled stack offers a comprehensive range of capabilities, including processing, issuing, lending, core banking, fraud detection, and loyalty programs. With a strong focus on technology, Zeta has over 1700+ employees and contractors, with more than 70% dedicated to technology roles. Operating across the US, UK, Middle East, and Asia, Zeta has served a global customer base of 35+ clients who have issued over 15 million cards on Zeta's platform to date. Backed by prominent investors such as Softbank Vision Fund 2 and Mastercard, Zeta has raised $280 million, at a valuation of $1.5 billion.
