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The General Manager at Novotel Phu Quoc Resort is responsible for managing hotel operations to enhance profitability and guest satisfaction. The role involves implementing strategic performance improvements and fostering a performance-driven culture aligned with stakeholder interests.

Supervise and coordinate Accounting Operations in a hotel to ensure accurate and timely reporting. Manage income, expenses, assets, and liabilities. Analyze financial information, prepare statements and reports, assist in budget compilation, and train staff on financial controls.

The Manager, Loyalty Operations, Marketing & Communications will oversee the brand's marketing strategies, manage loyalty programs, support guest experience initiatives, and handle media relations in Vietnam. Responsibilities include implementing brand initiatives, developing promotional offers, monitoring guest quality metrics, and coordinating communications with media and tourism partners.