Technical Lead "Opera Cloud Integration" - F/M/X

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Issy-les-Moulineaux, Hauts-de-Seine, Île-de-France, FRA
Hybrid
Senior level
Hospitality
The Role
Lead global technical governance and architecture for Opera Cloud integrations. Define standards for OXI/OHIP/OPI Cloud/OFIS, supervise complex integration projects and migrations, coordinate with Oracle and partners, maintain worldwide integration inventory, support L3 incident analysis, and drive standardization, automation, and continuous improvement.
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Company Description

🌍 Join Accor – a professional journey at the heart of a committed, international and transforming group

Accor, a global leader in hospitality, present in more than 110 countries with 5,500 hotels, welcomes you to its offices located in Issy-les-Moulineaux.

This is where the Group’s global expertise comes together: strategy, finance, human resources, legal, technology, marketing, sustainability, communication, audit, procurement, etc.

Joining Accor means actively contributing to defining, structuring, and supporting the transformation of an international group, in direct connection with operational teams around the world.

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

 

This is where your greatest challenge awaits:

You will join the Distribution & Hotel Services team, which is responsiblec for designing and deploying technical solutions that enable hotels to optimise their revenue and enhance the customer experience. 

Working closely with the Technical Director of the Ecosystem & Connectivity Tribe, you will provide technical leadership and governance on a global scale for all Opera Cloud integrations, ensuring consistency, scalability and compliance with Oracle standards and the Accor Group’s architectural standards. 

 

Your missions:

Technical Leadership & Integration Governance

  • Act as the Senior Technical Lead for all Opera Cloud integrations.
  • Define and maintain global integration standards, guidelines, and best practices for Opera Cloud integrations (OXI, OHIP, OPI Cloud, OFIS, middleware, third-party systems).
  • Provide technical leadership and decision-making support to internal teams and projects.
  • Ensure alignment with Oracle Opera Cloud integration frameworks and Accor enterprise architecture principles.

Integration Project Supervision

  • Lead and supervise complex and strategic Opera Cloud integration projects, from design to deployment.
  • Review and validate integration architectures, technical designs, and solution proposals.
  • Coordinate with Oracle teams, internal product and technical teams, and external partners to ensure delivery quality and consistency.

Worldwide Integration Inventory

  • Own and govern the global worldwide inventory of Opera Cloud integrations.
  • Ensure visibility on integration ownership, scope, criticality, dependencies, and lifecycle.
  • Support impact analysis, risk management, and reporting for incidents, changes, and migrations.

Move to Opera Cloud Migration

  • Act as the technical integration lead for the move to cloud migration program.
  • Ensure proper migration, adaptation, or decommissioning of existing integrations, including OPI Cloud and OFIS-related flows.
  • Identify integration risks and dependencies and define mitigation plans with stakeholders.

Operational Support & Continuous Improvement

  • Provide expert support to L3 teams and Major Incident analysis when integrations are involved.
  • Drive continuous improvement of integration processes, documentation, monitoring, and tooling.
  • Promote standardization, automation, and reuse across the integration landscape

Qualifications

And you? 

  • You have at least 5 years’ experience in systems integration and technical architecture in roles such as technical director or technical manager
  • Knowledge of systems designed for the hospitality sector and international IT environments
  • Experience of the Oracle Opera Cloud ecosystem is a major asset

Your skills

  • Strong expertise in Opera Cloud integrations (OXI, OHIP, OPI Cloud, OFIS)
  • Excellent integration architecture and design skills
  • Strong leadership, communication, and stakeholder management skills
  • Ability to influence decisions across multiple teams
  • French and English speaker

Additional Information

Accor dares to impact: 

- the world  

  • Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
  • We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

  • We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
  • Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

  • Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
  • Every Wednesday afternoon, dedicate your time to deep work and personal development.
  • Work in a multicultural and English-speaking environment.
  • Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

and also,

  • ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
  • Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
  • An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
  • Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
  • Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
  • €11 meal vouchers.
  • A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
  • Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

  1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
  2. An interview with the team manager responsible for the role you are interested in.  
  3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
  4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
  5. A personalized feedback. 

#accortechdigital

Skills Required

  • At least 5 years' experience in systems integration and technical architecture (roles such as technical director or technical manager)
  • Strong expertise in Opera Cloud integrations (OXI, OHIP, OPI Cloud, OFIS)
  • Excellent integration architecture and design skills
  • Experience with middleware and third-party system integrations
  • Knowledge of systems designed for the hospitality sector and international IT environments
  • Strong leadership, communication, stakeholder management, and influencing skills
  • French and English language proficiency
  • Experience of the Oracle Opera Cloud ecosystem
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The Company
HQ: Paris
77,633 Employees

What We Do

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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