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As a Customer Success Operations Manager at Fi, you'll optimize CX operations, manage workforce planning, enhance Zendesk usage, and lead a team to ensure excellent service delivery.

The Email Marketing Manager will design and execute campaigns to improve customer engagement and retention, collaborating with various teams and using analytics to enhance strategies.

Lead product strategy, execution, and cross-functional collaboration to enhance customer engagement and product performance for Fi's core experiences. Drive initiatives to improve pet ownership and better customer experiences using data-driven insights.

The Visual and Motion Designer will create static and motion designs, support campaigns, and refine brand guidelines while collaborating cross-functionally.

Lead Fi's organic social strategy across platforms focusing on engagement and growth. Develop viral TikTok content and manage influencer marketing.

Design and develop firmware for connected collars, focusing on hardware-software integration, testing, optimization, and innovation in embedded systems.

Lead the design of user experiences for web applications and mobile platforms, developing design systems, collaborating with teams, and enhancing user engagement.

As a Senior Software Engineer, you will collaborate with the engineering team on backend systems, tackle complex engineering challenges, and drive the development and deployment of technology solutions.

The Senior Accountant manages the monthly close, prepares financial statements, supports audits, and implements process improvements to enhance efficiency.

The FP&A Manager will build Fi's finance function, establish models and frameworks, manage budgeting cycles, and deliver insightful reporting to support decision-making.