Top Tech Jobs & Startup Jobs

Provides phone, email, and webchat support to B2B customers, brokers, account managers, and business partners. Resolves queries, complaints, technical platform issues, and account-related requests while meeting service standards. Maintains accurate records, manages inbound and outbound communications, and builds strong stakeholder relationships. The role requires strong communication, problem-solving, organization, numerical, IT, and customer-service skills in a regulated environment.

Serves as the first point of contact for care home visitors, manages enquiries, provides face-to-face and phone support, conducts resident home tours, and assists the Home Manager and Administrator with clerical tasks, filing, paperwork, and daily administrative duties.

Design and shape customer-centric digital experiences from discovery through launch across app, mobile, desktop, and connected devices. Collaborate with product squads, facilitate workshops, conduct research, prototype and validate solutions, and provide UX direction. Contribute to design systems, toolkits, playbooks, accessibility standards, and design communities. Mentor designers, influence stakeholders, advocate for customers, and promote consistent user-centered design practices across the organization.

Manages financial administration for a care home, including invoicing, income processing, banking, debt management, authority payments, resident funds, reconciliations, purchasing, supplier payments, petty cash, payroll information, filing, and clerical support. The role also maintains admission documentation, personnel files, and local management reports while providing customer service to residents, families, and internal and external teams.

Leads self-pay pricing strategy and commercial growth across Bupa’s London diagnostic and secondary care portfolio. Owns pricing performance, governance, market analysis, reporting, CRM transformation, and revenue and margin optimisation. Partners with executives and operational stakeholders, oversees pricing frameworks and changes, manages exceptions, and sponsors strategic transformation initiatives. Requires senior healthcare commercial leadership, advanced financial modelling, analytical expertise, executive influencing, and experience leading enterprise-wide change.

Provides weekend reception support at a care home, welcoming visitors, managing enquiries, offering face-to-face and telephone assistance, conducting home tours, and supporting the Home Manager and Administrator with clerical duties, filing, paperwork, and daily task completion.

Respond to and resolve member, intermediary, broker, and SME customer enquiries across email, phone, and face-to-face channels. Process policy cancellations, amendments, and SME contracts while maintaining accurate records and complying with business rules and regulations. Handle complaints, coordinate resolutions, communicate exceptions to account managers, and support process improvements. The role requires sound judgment, strong communication, cultural awareness, target orientation, and the ability to work independently under pressure.

Design, develop and support Workday integrations and technical configurations. Capture stakeholder requirements, assess and deliver end-to-end Workday solutions, influence architecture, resolve domain incidents, and collaborate with vendors and infrastructure teams.

Full-time IT role for a Microsoft Security Platform Security Engineer based at Bupa Place in Staines. The provided description contains no additional responsibilities or qualification details.

Lead the design, development, and evolution of secure, reliable, scalable cloud platforms and infrastructure. Set platform engineering standards, drive automation and continuous improvement, collaborate with engineering, security, and operations teams, monitor performance, respond to incidents, and coach other engineers. Ensure cloud solutions support application delivery and comply with internal standards and regulatory requirements.