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The Support Analyst provides technical assistance and project coordination for software users, troubleshooting issues, resolving technical problems, and offering application support to customers. Responsibilities include diagnosing software issues, maintaining communication with customers, and contributing to a knowledge base while managing priorities in a fast-paced environment.

As a Sr. Project Manager at MACC, you'll lead projects by defining goals, managing scope, and collaborating with various departments. Your role involves mentoring junior staff, improving processes, and ensuring project outcomes meet organizational objectives. You'll also support communication efforts and contribute to a culture of knowledge sharing.