Top Tech Jobs & Startup Jobs

Supports the design, development, testing, deployment, maintenance, and optimization of automation workflows. Analyzes business requirements, maps processes, identifies automation opportunities, troubleshoots technical issues, maintains documentation, and collaborates with business and technical teams. The role applies RPA, AI, process mining, APIs, and workflow technologies while supporting Agile delivery, governance, compliance, KPI monitoring, and continuous improvement.

Provides customer service at multiple bank branches in Southern Puerto Rico, identifies client financial needs, and recommends banking products including accounts, loans, investments, mortgages, and commercial services. Processes transactions, resolves account issues, opens accounts, cross-sells products, develops new relationships, and supports branch profitability while complying with banking policies and regulations. Requires bilingual English-Spanish communication, sales ability, analytical problem-solving, organization, and proficiency with Microsoft Office.

Implements and optimizes marketing automation, customer journeys, integrations, segmentation, personalization, experimentation, and analytics across digital channels. Translates business requirements into scalable technical solutions, manages data flows and platform integrations, performs quality assurance, troubleshoots marketing technology issues, and supports measurement, attribution, compliance, documentation, and continuous improvement while collaborating with Marketing, IT, Data, Compliance, and vendors.

Processes mortgage, auto, and consumer loss mitigation activities, including system updates, payments, invoices, claims, reports, account adjustments, and investor servicing requests. Ensures compliance with investor, agency, and regulatory requirements while supporting operational accuracy and customer service. Requires Spanish communication skills, Microsoft Office proficiency, and experience in delinquency management, loss mitigation, default servicing, or related banking operations.

Supports commercial loan underwriting and portfolio management by preparing financial spreads, valuation and forecast models, credit analyses, risk assessments, loan documentation, portfolio reports, and industry research. Collaborates with portfolio leaders, credit risk, management, and internal and external stakeholders to monitor borrower relationships, identify early warning signals, improve workflows, and support loan modifications and periodic reviews.

Drives data-driven operational excellence and process improvement across Customer Intelligence & Operations. Maps current and future-state processes, analyzes metrics and trends, identifies bottlenecks and redundancies, recommends cost and resource optimization strategies, tracks implementation initiatives, measures results, maintains regulatory controls, and collaborates with stakeholders to influence business decisions. The role also supports audits and regulatory changes while ensuring operational performance, quality, and timeliness.

The Associate, Sales & Services supports customer experience, promotes mortgage products, manages client relationships, and ensures compliance while achieving sales goals.

Design, build, and maintain scalable data pipelines and platforms for banking data. Collaborate with teams to ensure secure, reliable data products.

Manage, analyze, and transform commercial banking data into dashboards, standardized reports, and insights. Validate data quality, partner with data engineering, run SQL/BI analyses, conduct ad-hoc reviews, and support strategic transformation initiatives to inform leadership and commercial stakeholders.

Provide proactive branch customer service, identify client financial needs, cross-sell bank products (accounts, loans, investments, mortgages), open accounts, process transactions, resolve disputes, ensure compliance, and develop/retain customer relationships.