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Develop, test, and deliver conversational chatbot solutions using Cognigy and NICE Proactive AI Agent. Implement and enhance features, write and review JavaScript code, unit test, resolve defects, support production, perform system analysis, and present client-facing demos. Mentor team members and ensure timely delivery.

Design, develop, test, and deliver conversational chatbot solutions using Cognigy and NICE Proactive AI Agent. Implement NLP/LLM-based features, write and review JavaScript/Python/Java code, perform unit testing and QA defect resolution, support production environments, collaborate with project teams, and present demos and solution pitches to clients.

The NICE AI Senior Consultant develops, tests, and delivers the NICE CXone AI software platform, focusing on implementing AI solutions and improving software features.

Maintain and operate AWS-based production systems for clients: troubleshoot, build, test, and deploy changes. Design CloudFormation/Serverless templates, collaborate with internal teams and clients, follow agile practices, and continuously learn and share best practices in Node.js/TypeScript and AWS.