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Senior SDET responsible for automation-first quality engineering for AI-driven CX platform. Build and maintain fast, parallelized regression suites, load/stress tests, CI-integrated tests, API/contract tests, and synthetic traffic generation. Rapidly detect, isolate, and report issues; collaborate with devs to ensure weekly deploy quality for real-time, event-driven services.

The role involves leading consultancy projects and designing Azure solutions for clients, emphasizing effective communication and technical leadership.

Lead design, build, deploy, and support of Genesys Cloud CX integrations and contact center solutions. Develop web/Windows services, APIs, and CRM/database integrations; perform testing, deployment, troubleshooting, on-call support, and mentor CCaaS developers and QA.

Lead architecture, design, and delivery of ServiceNow solutions; manage and mentor India-based consultants; own technical delivery, quality reviews, integration work, pre-sales solutioning, and practice growth while ensuring stakeholder satisfaction.

The Genesys Cloud Support Engineer provides technical support for Genesys Cloud, diagnosing and resolving issues, ensuring high customer satisfaction, and documenting processes.

Design, build, and maintain scalable GCP data pipelines, data lakes/warehouses, and real-time/batch processing. Improve data quality, implement CI/CD/DevOps for pipelines, collaborate with data scientists and stakeholders, and support implementation and migration efforts.

As an AWS MS Engineer, you'll troubleshoot AWS serverless services, maintain client systems, and customize web applications while communicating with clients.

The AWS Solutions Engineer will develop customer-facing solutions, support pre-sales initiatives, create technical documentation, and collaborate on solution design.

Lead design and implementation of Google Contact Center AI voice and digital self-service solutions for large contact centers. Provide end-to-end technical leadership, integrate with backend systems via APIs, collaborate with conversation designers, perform testing, and mentor developers while guiding architecture decisions and client engagements.

As a Sales Executive, you'll engage with clients, promote Microsoft offerings, and build strong customer relationships to enhance their experience.