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ESET is seeking an experienced SLA and Contract Manager to collaborate with internal stakeholders and clients to establish and monitor service level agreements. Responsibilities include documenting SLAs, analyzing KPIs, maintaining client relationships, and driving continuous improvement initiatives. Requirements include 4+ years of experience in SLA management, contract management, or related roles, proficiency in ITIL framework, and strong interpersonal skills.
Join a team dedicated to ensuring seamless content delivery for customers, managing internet traffic, updates, and application maintenance. Responsibilities include design, implementation, testing, and monitoring of projects, addressing user-reported issues, and proposing improvements.
The Digital Sales Specialist plays a key role in improving channel support for international resellers and Distributors. Responsibilities include strategizing and executing online-marketing initiatives, managing SEO content updates, analyzing web analytics reports, aligning social strategy, engaging target audience on social platforms, developing local content, competitor analysis, and reporting.
To be updated
The Senior Instructional Designer is responsible for developing courses and certifications to train ESET Latin America's sales channel, coordinating with various areas to create training content, analyzing training needs, designing courses and evaluations, and operating the education platform.
Sales Development Representative responsible for turning leads into qualified opportunities through inbound and outbound lead generation campaigns. Requires 2-3 years of experience in lead generation and sales development, IT knowledge, and proficiency in English.
Seeking a skilled Frontend Developer to work on developing an internal React component library and contribute to a remote computer management application. Responsibilities include architecting and developing React components, ensuring scalability and cross-product compatibility, collaborating in an agile team environment, and driving frontend innovation.
The Fullstack Python Developer will be responsible for designing, developing, and maintaining user-friendly data visualizations and dashboards using complex datasets from different sources. They will also be involved in implementing best practices, writing and testing analytics platform code, debugging applications, updating databases, and supporting reports with key metrics.
The Marketing Analyst implements relational marketing and demand generation actions, manages webinar cycles, coordinates events and relationship activities, analyzes lead generation, and generates reports for Marketing Managers and ESET HQ.
Provide technical support for ESET products to customers and partners, troubleshoot complex issues, analyze logs, gather data, and maintain 24/7 availability. Requires 5 years of experience, knowledge of UNIX/Linux and Microsoft Windows Server, strong communication skills, problem-solving attitude, and willingness to learn.
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