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ESET is seeking an experienced SLA and Contract Manager to collaborate with internal stakeholders and clients to establish and monitor service level agreements. Responsibilities include documenting SLAs, analyzing KPIs, maintaining client relationships, and driving continuous improvement initiatives. Requirements include 4+ years of experience in SLA management, contract management, or related roles, proficiency in ITIL framework, and strong interpersonal skills.

Join a team dedicated to ensuring seamless content delivery for customers, managing internet traffic, updates, and application maintenance. Responsibilities include design, implementation, testing, and monitoring of projects, addressing user-reported issues, and proposing improvements.

The Digital Sales Specialist plays a key role in improving channel support for international resellers and Distributors. Responsibilities include strategizing and executing online-marketing initiatives, managing SEO content updates, analyzing web analytics reports, aligning social strategy, engaging target audience on social platforms, developing local content, competitor analysis, and reporting.