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Provide back-office support to sales by creating and maintaining orders/contracts in SAP, managing CRM data, tracking billing and service tickets, preparing forecasts and KPI reports, coordinating cross-functional teams, and supporting quotations, material releases, and incentive calculations throughout project lifecycles.

Provide back-office sales support: create and maintain orders/contracts in SAP, manage CRM and customer data, track billing and SR cancellations, prepare forecasts and KPI reports, coordinate with Sales/Operations/Finance, and support quotations, material release, and incentive tracking.

Provide legal advice and support across Great Britain, Ireland and Netherlands; draft, review and negotiate construction (JCT, NEC, FIDIC) and commercial contracts; develop legal policies; manage disputes and legal proceedings; liaise with external counsel; support corporate governance, training, and business-facing legal risk mitigation.

Provide technical sales support and solution engineering for elevator products: define specifications, produce CAD/Revit drawings, cost and schedule estimates, perform site surveys and inspections, coordinate with customers, contractors and supply chain, manage order documentation and handover, and ensure compliance with codes, safety and ISO procedures.

Provide back-office support to sales teams by managing tenders, orders, CRM data and quality, monitoring leads, maintaining templates, producing market analysis and monthly reports, and assisting with customer visits and office tasks to ensure smooth sales operations.

Manage and develop customer relationships, grow KONE's position in assigned market, generate and communicate sales leads and cross-selling opportunities, ensure customer satisfaction and resolve complaints, and maintain accurate customer and contact data.

Develop and maintain customer relationships, generate leads and sales opportunities, meet sales targets, validate orders, ensure handover to installation/maintenance, document customer data, resolve complaints, report timely, and support collections.

Respond to inbound digital leads within 24 hours, qualify and book value-discovery meetings, support sales in meetings and tendering (including KTOC configuration), prepare presentations and proposals, provide web-lead feedback to marketing, maintain CRM and sales funnel accuracy, and occasionally sell standard projects by phone.

Manage and grow customer relationships, identify and close B2B opportunities, drive solution selling and digital offerings, ensure accurate CRM documentation and sales-to-operations handover, support pricing, contracts, and collections to meet sales targets.

Lead end-to-end test management including test planning, automation, UAT and E2E testing. Drive test automation strategy, maintain QA metrics, coordinate stakeholders and vendors, mentor teams, ensure Agile/DevOps-aligned SDLC practices, and deliver timely, high-quality releases.