Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.
Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader with repeated recognition by Forbes, Corporate Knights for clean capitalism and others.
Location: Coal Valley, IL (Hybrid)
Are you passionate about complex engineered products and driving continuous product improvement?
KONE is seeking a Technical Product Manager to support and manage our North American escalator product portfolio. This role combines engineering knowledge, product ownership, and cross-functional leadership to drive product performance, product changes, issue resolution, and continuous improvement initiatives throughout the product lifecycle.
As a key liaison between engineering, manufacturing, installation, quality, sourcing, and global product teams, you will help prioritize product enhancements, coordinate technical solutions, and ensure escalator products continue to meet customer, business, and regulatory requirements.
Why this Opportunity?
This position offers a unique opportunity to influence products used in airports, transit systems, commercial buildings, healthcare facilities, and other critical infrastructure projects across North America.
What You'll Do
- Own and support the lifecycle management of assigned escalator product lines.
- Evaluate, prioritize, and coordinate product improvement opportunities and engineering changes.
- Lead cross-functional initiatives involving engineering, manufacturing, installation, sourcing, quality, and field operations.
- Analyze technical issues, identify root causes, and help drive corrective actions and long-term solutions.
- Support product development, validation, testing, and implementation activities.
- Monitor product performance metrics and customer feedback to identify improvement opportunities.
- Collaborate with global product and engineering teams to align regional product needs with long-term product strategy.
- Assist with technical documentation, product requirements, compliance activities, and product communications.
- Serve as a technical resource for internal stakeholders across multiple functions.
- Balance multiple competing priorities and projects while driving measurable business results.
What We're Looking For
Required Qualifications
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Systems Engineering, or related technical discipline.
- 5+ years of experience in product management, product engineering, systems engineering, manufacturing engineering, or related technical roles.
- Experience supporting engineered products throughout the product lifecycle.
- Strong problem-solving and analytical skills.
- Experience working cross-functionally with engineering, manufacturing, quality, and operations teams.
- Ability to influence stakeholders and drive decisions in a matrix organization.
- Excellent communication and project coordination skills.
Preferred Qualifications
- Experience as a Product Manager, Technical Product Manager, Product Engineer, Systems Engineer, Engineering Project Manager, or Product Owner.
- Experience within industrial equipment, capital equipment, building systems, industrial automation, material handling, transportation, HVAC, heavy equipment, manufacturing, or related industries.
- Familiarity with engineering change processes, product development methodologies, or lifecycle management practices.
- Experience working with CAD tools, technical drawings, specifications, and engineering documentation.
- Experience supporting highly configurable or complex technical products.
About KONE
At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation:
- We value your authentic self.
- Collaborative, creative, and supportive work environment.
- Passionate about safety, quality, and innovation
- We care about the communities where we live and work.
Just some of our many benefits include:
- Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- Commuter Benefits
Annual Base Pay Range:
The hiring range for this role is $99,000 – $131,145. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
Variable Compensation
KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals.
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams!*
KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Read more on www.kone.com/en/careers/
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Skills Required
- 10+ years progressive experience in a related engineering role
- B.Sc. in a relevant field
- Good technical understanding of designs and solutions
- Understanding of applicable norms and regulatory requirements
- Designing skills and utilization of latest design/drawing tools and processes
- Knowledge and understanding of KONE equipment, technical design, strengths and limitations
- Customer service mindset
- High attention to detail and strong analytical review skills
- Results-oriented, structured and organized work approach
- Commitment to environmental responsibility and sustainable practices
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
