Attaché Clientèle H/F

Posted 3 Days Ago
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Cernay-lès-Reims, Marne, Grand Est, FRA
In-Office
Entry level
Logistics • Transportation • Design • Automation • Manufacturing
The Role
Provides back-office sales support, including tenders, orders, customer inquiries, CRM and SAP data maintenance, lead assignment, design approvals, invoicing, overdue payment tracking, reporting, office administration, and organizing customer visits and events.
Summary Generated by Built In

Sales support
• Supports sales persons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool and CRM) and customer inquiries
• Maintains customer data and hierarchies in SAP + CRM as instructed by sales person or key account manager
• Monitors the leads and new opportunities in CRM and assigns them to right person
• Follows up the customer’s approval of designs and lay-out drawings
• Maintains sales and tendering tools and master templates as instructed by sales manager / product manager
• Responsible for invoicing and monitoring of overdue payments (in some FL’s)
• Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.
• Assists in general office tasks
Customer relationship management
Supports in organizing customer visits, tasks and events

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

Kone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.

  • Fair & Transparent Compensation Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
  • Retirement Support Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
  • Healthcare Strength Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.

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The Company
HQ: Espoo
31,273 Employees
Year Founded: 1910

What We Do

At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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