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Leads regional commercial strategy, revenue and profitable growth across logistics and freight-forwarding services. Oversees business development, key account management, marketing, supply chain and product development activities; manages strategic client relationships, executive stakeholders, budgets, P&L, profitability, and regional targets. Identifies new market opportunities, develops customer partnerships, oversees strategic programs, builds sales capabilities, and leads large, diverse teams.

Generates and qualifies commercial sales leads through prospect research, market analysis, outreach, and CRM data maintenance. Uses Panjiva, ZoomInfo, Sales Navigator, AI tools, Microsoft Office, and CRM systems to identify prospects in logistics-related industries, qualify opportunities, support onboarding, and transition qualified leads to business development teams. The role requires at least 50 weekly prospect outreaches and monitoring the commercial pipeline to inform lead generation.

Drive new-business sales revenue across APL Logistics’ core verticals and services. Build qualified sales pipelines, identify customer needs, develop supply-chain and transportation solutions, negotiate deals, and support customer onboarding. Manage stakeholders, monitor French market and competitor developments, maintain Salesforce pipeline visibility, and achieve sales targets through consultative selling in the EMEA region.

Supports Finance ERP transformation by mapping and redesigning end-to-end processes, identifying simplification and automation opportunities, developing SOPs and operating manuals, documenting risks and controls, and coordinating workshops, stakeholder validation, approvals, and repository management across Finance process areas.

Supports the lifecycle, implementation, optimization, automation, and maintenance of enterprise database platforms across on-premises and public cloud environments. Responsibilities include Oracle RAC and GoldenGate administration, performance tuning, upgrades, clustering, disaster recovery, troubleshooting, capacity planning, solution testing, and deployment. The role provides technical escalation and subject matter expertise, manages vendors and system integrators, supports mission-critical applications, establishes standards, and mentors team members.

Lead the Camunda workflow practice and build end-to-end digital solutions from discovery through production. Model BPMN and DMN processes, develop Zeebe workers and connectors, integrate enterprise systems and event streams, establish governance and reusable patterns, and create auditable analytics. The role combines hands-on backend engineering, business analysis, architecture, stakeholder engagement, mentoring, and technical leadership across a logistics product suite.

Coordinates country-level logistics operations, vendors, customers, schedules, documentation, billing, and service delivery. Monitors deadlines, resolves operational issues, verifies logistics paperwork and invoices, supports reporting, maintains stakeholder relationships, ensures compliance with policies and regulations, manages operational risk, and identifies process improvements to improve efficiency and reduce errors.

Leads governance, delivery, stabilization, retention, and optimization of customer programs across international regions. Establishes KPIs and SLAs, manages operational roadmaps, analyzes performance trends, resolves process issues, coordinates internal and external partners, translates customer requirements into procedures, and drives solutions that improve customer experience and business outcomes.

Provides first-line support for global logistics and supply chain applications. Responsibilities include monitoring application health, transactions, alerts, incidents, and service requests; troubleshooting and escalating issues; supporting users across regions; maintaining documentation; preparing operational reports; and assisting with release planning, deployments, validation, change management, and post-release monitoring.

Leads regional technology product development and solution delivery, including product lifecycle management, quality assurance, business architecture, systems implementation, data migration, integration testing, UAT, training, customer migration, and post-implementation support. Advises commercial and operations teams, develops product strategies and specifications, oversees testing and issue resolution, manages change activities, presents portfolio performance, and coaches junior colleagues across regional markets.