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The Account Executive will grow New Era's client base through strategic partnerships, focusing on Global Video Conferencing and unified communications. Responsibilities include relationship management, sales cycle management, and collaboration on service delivery.

The role involves analyzing customer business processes, providing recommendations, supporting project phases, and consulting on best practices in contact centers, requiring strong analytical skills and a background in customer service environments.

As a Senior CX Business Consultant, you'll analyze customer processes, propose improvements, and support clients through project phases while leveraging your expertise in contact centers and communication solutions.

As a Support Engineer, you will provide technical support, diagnose issues, and maintain IT systems, ensuring high performance and security standards.

As a Site Reliability Engineer, you'll design, build, and maintain scalable systems, utilizing automation practices, managing cloud infrastructure, and optimizing system performance and security.

The Project Manager at New Era Technology ensures successful delivery of IT network projects by managing scope, risks, and financial aspects while coordinating teams and communicating effectively with clients.

The role involves writing and maintaining automation suites, creating test plans, and improving project health by tracking QA metrics.

The Senior Software Engineer Backend will design and improve backend services with GO, perform code reviews, and mentor junior engineers, ensuring high standards and system performance.

The Senior System Analyst will lead design, development, and analysis of Mainframe-based Cards platforms, focusing on CardLink or Vision Plus, collaborating with IT and business users to deliver solutions.

Responsible for end-to-end patching operations, ensuring timely deployment of software updates and maintaining security compliance across infrastructure.