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Serve as primary HR partner for assigned business units, advising leaders on employee relations, performance management, talent development, compliance, and engagement. Conduct investigations, recommend corrective actions, support HR programs and workforce planning, analyze HR metrics, and drive culture and change initiatives while ensuring consistent application of policies and employment law.

Serve as primary HR partner for assigned business units, advising leaders on employee relations, performance management, talent planning, compliance, and engagement. Conduct investigations, recommend corrective actions, support HR programs, analyze workforce data, and drive culture and change initiatives while ensuring consistent application of policies and employment law.

Manage dedicated customer shipments and carrier relationships: build and tender loads, coordinate pickups/deliveries, track freight, resolve operational issues, negotiate rates, and meet brokerage KPIs.

Provides administrative support to managers and drivers through phone and email communication, filing, data entry, paperwork, and spreadsheet tasks. Monitors driver teams and delivery-order exceptions, contacts customers, supports driver training and onboarding documentation, and completes tasks in Microsoft Office and web-based systems. The role requires multitasking, a friendly demeanor, comfort in a fast-paced environment, and familiarity with logistics terminology.

Manage assigned transportation customer accounts, resolve service issues, monitor orders and accessorial charges, support collections, and coordinate with internal operations teams. Analyze account metrics to recommend transportation solutions, improve on-time performance and network efficiency, minimize customer costs, manage container pools, and protect company profitability. Communicate with shippers and consignees regarding exceptions and problem resolution while maintaining service quality.

Serve as primary day-to-day contact and liaison for assigned customer accounts, managing order creation, inventory reconciliation, carrier selection, retailer compliance, accessorial charges, and special projects. Provide high-level customer service, root-cause analysis, and process improvements while training and guiding team members.

Lead documentation, invoice processing, and financial operations for a business unit. Drive process governance, automation, and continuous improvement to optimize working capital, reduce revenue delays, and strengthen controls. Partner cross-functionally with Billing, Operations, Finance, Collections, Customer Service, and IT. Set performance standards, lead teams, manage escalations, and support implementations, acquisitions, and operational growth while developing talent and sustaining process improvements.

Lead enterprise industrial engineering strategy for consolidation and fulfillment. Design, optimize, and standardize end-to-end processes, capacity models, and automation initiatives. Drive cross-functional transformation, advanced modeling and simulation, capital investment cases, RFP support, and operating standards. Advise senior leadership, partner with Operations and Finance, and guide field teams on adoption and continuous improvement across multi-site networks.

Serve as primary day-to-day contact for assigned customer accounts, managing orders, carrier selection, TMS workflows, inventory audits, accessorial charges, and exception resolution to ensure on-time delivery and customer satisfaction.

Manage assigned customer accounts for a transportation company: resolve issues, bill accessorial charges, monitor order acceptance and performance, propose alternative transport solutions, communicate exceptions, work with Operations to optimize costs and container assets, and maintain service quality.