Essential Job Functions
- Perform client training on Hub Group’s proprietary supply chain management software tools.
- Work with warehousing and transportation service providers to outline and define client service solutions.
- Establish, define, and communicate SOPs with all relevant internal Hub Group departments.
- Provide ongoing account management.
- Work collectively with assigned client base to establish and monitor essential performance metrics and key performance indicators.
- Preempt and troubleshoot operational service challenges.
- Assure financial targets are being achieved for both the client and Hub Group.
- Understand clients; complete set of logistics needs and establish Hub Group as the comprehensive service provider of choice for the client.
Qualifications
- Bachelor’s Degree preferably in Business, Marketing, Supply Chain, or related field preferred.
- Excellent problem-solving skills with proven ability to inspire others to find creative solutions to challenging situations.
- Strong talent for multi-tasking and managing competing priorities effectively.
- Proven track record of building/managing key business relationships.
- Highly organized and attentive to details. Excellent written and oral communication skills.
- Able to identify and assess clients’ needs, and to craft compelling solutions.
- Self-directed, yet strong team player.
- Familiarity with EDI transactions is a plus. Expertise in Microsoft Office, especially Excel, PowerPoint, and Word.
Salary Range: Up to $60,000/year base salary plus eligibility for additional bonus program
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
Skills Required
- Bachelor's degree in Business, Marketing, Supply Chain, or a related field
- Excellent problem-solving skills and ability to develop creative solutions
- Ability to multitask and manage competing priorities
- Proven experience building and managing key business relationships
- Strong organizational and attention-to-detail skills
- Excellent written and oral communication skills
- Ability to identify and assess client needs and craft compelling solutions
- Self-directed with strong teamwork skills
- Familiarity with EDI transactions
- Expertise in Microsoft Office, especially Excel, PowerPoint, and Word
What We Do
For 50 years, Hub Group has been dedicated to serving customers with innovative, premier supply chain solutions tailored to each client’s needs. We understand your business needs are constantly evolving, so we design transportation solutions to scale and evolve with them. Supported by a powerful asset-backed network of 45,000 53’ intermodal containers, nearly 4,000 drivers, 5,500 trailers and 29 terminals, our transportation solutions are strategically built to drive long-term success. We work with your organization to deliver high-quality service while incessantly refining and improving your supply chain to forge a clearer route ahead. Hub Group provides industry-leading solutions for customers that want better control over costs, higher levels of service and a streamlined approach to their supply chain. Our solutions harness proprietary technology to optimize multimodal networks for customers operating both domestically and across the globe. Through customer-centric strategies and programs, we centralize all communication, management and accountability for your supply chain – allowing you to focus on other areas of your business. Our end-to-end suite of solutions is blended and delivered to customers with a single point of contact, supported by teams that look deeper into supply chains to extract hidden value. We advance sustainability initiatives, provide better visibility and help navigate customers’ businesses towards their unique goals. And on top of that, we remain true to our roots with a culture of service, innovation and integrity. Because we believe the way you do something is just as important as what you do. At Hub Group, we know The Way Ahead.
