Top Tech Jobs & Startup Jobs

Manage client relationships for commodities and global markets by owning compliance, onboarding, and servicing tasks. Act as primary client contact for ready-to-trade requirements, liaise with Sales, Origination, Legal, Compliance and Operations, translate regulatory requirements into client outcomes, and support funds and regulated entities through onboarding, ongoing engagement, and contractual negotiations.

Lead and manage inbound voice contact center operations, ensuring customer satisfaction and team performance while driving operational improvements.

The analyst will engage in voice data analysis and reporting, assisting in interpreting and utilizing voice data effectively.

Lead the inbound voice contact center operations, manage a team, ensure customer satisfaction, drive improvements, and implement strategic initiatives.

Manage commercial debtor accounts and drive proactive collections to maximize cash inflow. Evaluate customer creditworthiness, oversee credit granting, reduce Days Sales Outstanding (DSO), resolve payment disputes between customers, sales, and billing, and minimize bad debt and write-offs to maintain healthy cash flow.

The Process Manager leads multiple teams, ensures performance metrics are met, conducts audits, provides team feedback, manages client interactions, and optimizes internal processes.

Deliver customer service via inbound chat, handle sales inquiries, upsell products, and document interactions in CRM. Requires effective communication and problem-solving skills.

Provides chat-based customer support for product and service inquiries. Resolves issues, troubleshoots basic modem and router problems, documents interactions, meets quality and SLA standards, and escalates unresolved grievances. The role requires strong communication, analytical, customer-handling, teamwork, adaptability, Excel knowledge, and flexibility for 24/7 shifts.

Provides chat-based customer support for products and services, troubleshoots modem and router issues, resolves or escalates grievances, meets quality and SLA standards, documents interactions, and collaborates with team members. The role requires strong communication, analytical and customer-handling skills, process adaptability, Excel knowledge, and flexibility for 24/7 shifts.

Respond to inbound U.S. customer chats, answer product and service questions, document interactions in the CRM, and identify opportunities to upsell and cross-sell. Handle objections professionally, close sales, meet individual and team targets, and maintain current product knowledge while working rotational shifts.