Client Onboarding Specialist - Commodities
Location: London
Type: Full-time
Department: BFSI
Job Summary
We are hiring a Client Specialist to support a leading global investment bank within its Commodities & Global Markets division.
The Commodities and Global Markets Client Specialist Unit is a frontline team supporting clients and counterparties across all ready-to-trade activities. The team works in close partnership with Sales, Origination, Compliance, Legal, and Operations to enable efficient client onboarding and servicing while ensuring adherence to non-financial risk requirements.
The function is focused on delivering a consistent client experience and managing risk outcomes across a portfolio of funds and regulated financial institutions.
Responsibilities
As a Client Specialist within Commodities and Global Markets, you will take ownership of client relationships from a compliance, administrative, and servicing perspective. You will act as the primary point of contact for clients on all ready-to-trade matters, ensuring that regulatory and contractual requirements are met.
You will partner with Sales and Origination teams to manage non-revenue responsibilities, enabling greater focus on commercial activities while maintaining strong client engagement. The role requires translating regulatory requirements into clear, client-relevant outcomes and ensuring consistent application of compliance and risk policies.
You will support a portfolio of funds and regulated entities, including asset managers, hedge funds, private equity funds, and financial institutions, ensuring effective onboarding and ongoing engagement
Eligibility Requirements
- Strong knowledge of physical commodities and derivatives products, including contracts for difference, forwards, futures, swaps, swaptions, and options
- Extensive experience in investment management operating models, fund structures, regulation, and organisational frameworks, particularly within the EMEA region
- Strong understanding of complex fund and ownership structures, including SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder structures, and umbrella funds
- Ability to navigate cross-border structures involving partnerships, securitisation vehicles, and holding companies
- Expertise in client due diligence, financial crime risk management, and policy application
- Experience supporting contractual negotiation processes, including ISDA, CSA, EFET, and other derivatives agreements
- Familiarity with regulatory frameworks and classifications, including MiFID, EMIR, AMLD5 and 6, FATCA, CFTC Rules, and the Dodd-Frank Act
- Fluency or working proficiency in one or more EMEA languages to support cross-border client interaction and documentation
- Strong knowledge to support client onboarding when trading in physical commodities, commodity derivatives markets, ownership structures, including trading houses, producers, refiners, distributors, logistics providers, shipping companies, holding companies, and special purpose entities (SPVs).
- Understanding of commodity trading documentation such as EFET agreements, physical supply agreements, master trading agreements, storage agreements, transportation agreements, and related onboarding requirements.
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here
Skills Required
- Extensive experience in investment management operating models, fund structures, regulation, and organisational frameworks (EMEA)
- Strong understanding of complex fund and ownership structures (SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder, umbrella funds)
- Ability to navigate cross-border structures including partnerships, securitisation vehicles, and holding companies
- Expertise in client due diligence, financial crime risk management, and policy application
- Strong knowledge of physical commodities and derivatives products (CFDs, forwards, futures, swaps, swaptions, options)
- Experience supporting contractual negotiation processes including ISDA, CSA, EFET and other derivatives agreements
- Familiarity with regulatory frameworks and classifications (MiFID, EMIR, AMLD5/6, FATCA, CFTC Rules, Dodd-Frank Act)
- Fluency or working proficiency in one or more EMEA languages for cross-border client interaction and documentation
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
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Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
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Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
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Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
