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Support and improve local quality and regulatory performance by identifying issues, performing root cause analysis, implementing corrective actions, developing quality metrics (including SPC), conducting internal audits to ISO and ISO 27001 requirements, managing external accreditations, and designing/maintaining local Quality Systems. Lead improvement teams and present findings across the organization.

Ensure reliability and metrological consistency of laboratory instruments and systems by developing and maintaining instrumentation and automated test systems, supporting installation/validation, planning and overseeing calibration activities, authoring technical documentation, managing lab projects and suppliers, driving continuous improvement (Lean/Six Sigma), and providing technical support, training, and cross‑functional collaboration to ensure compliance and standardization.

Manage and operate certification programs, reviewing controlled goods and certification schemes, leading moderate-complexity projects, supporting program owners and escalations, liaising with stakeholders, driving continuous improvement, and ensuring quality and customer alignment.

Analyze small-appliance product structures for safety compliance, develop test procedures, verify conformity to BSMI/IEC standards, coordinate with lab personnel and clients, manage case administration, resolve engineering issues related to design changes, and perform additional assigned duties to expand expertise.

Manage and execute field engineering evaluation projects with minimal supervision. Develop UL requirements, test methods, and equipment for complex products. Conduct on-site electrical product evaluations, liaise with clients and authorities, resolve compliance issues, and lead code and regulatory projects. Provide technical guidance, represent UL externally, and support continuous improvement.

Lead an engineering team for wiring devices supporting global customers: manage capacity, resources, and performance; coordinate cross-functional stakeholders; drive process improvements, compliance, quality, and financial goals; support sales and customer technical issues; delegate and guide test programs; coach and develop staff to foster a high-performance culture.

Execute corporate communications strategy and editorial production; craft messaging and communication plans aligned to the UL brand. Translate technical/scientific content for nontechnical audiences, support measurement and reporting, manage projects and budgets, collaborate across matrix teams, and use Microsoft Office and marketing/communication tools.

Configure and support the companys Wire and Cable software for customers. Build UI-based configurations and custom XML/SQL data collection forms, generate reports, resolve system issues with technical teams, attend customer meetings, act as primary contact for key clients, and provide status updates and risk/issue escalation.

Manage containment/fire-stopping certification projects end-to-end: define scope, develop test programs to UL/international standards, liaise with clients, coordinate lab activities, identify non-compliance, and travel for inspections and witness testing.

Lead and manage product testing projects: define scope, plan tests, determine specs and compliance, develop special test methods, coordinate lab and field activities, communicate results and negotiate with clients, supervise and train staff, and drive continuous improvement and technical problem resolution.