Top Tech Jobs & Startup Jobs

Lead the U.S. customer onboarding function by managing 5–6 Launch Representatives, owning deployment performance and ARR, improving launch efficiency and customer outcomes, and establishing scalable operating rhythms. The role involves coaching, capacity planning, process improvement, cross-functional collaboration with Sales, Support, Rev Ops, Product, and Engineering, and ensuring ranchers successfully adopt Halter’s platform.

Provides customer service and client relations support while managing service requests, scheduling, affiliate communication, and complex work orders. Coaches and trains entry-level customer service representatives through job shadowing and on-the-job guidance, identifies performance improvements, reports training progress, and serves as a subject matter expert. Maintains accurate confidential data, supports shift handoffs, and contributes to team efficiency and positive workplace culture.

Lead social media strategy and execution for Lean In and Option B across key platforms. Own platform prioritization, editorial calendars, social listening, boosted social strategy, performance analysis, and audience growth. Partner with senior leaders and cross-functional teams to create timely, inclusive storytelling, translate research into engaging content, and inform broader brand strategy. The role requires strong writing, editorial judgment, analytics expertise, and people leadership.

Monitors social media, news, blogs, search rankings, and other online content to identify reputation opportunities and threats. Compiles mentions into internal and client-facing reports, configures and optimizes media monitoring tools, manages the listening-tool vendor relationship, protects confidential client information, and supports business operations on weekends and holidays.

Lead private market fund and investor operations from launch through wind-down, including subscriptions, capital calls, distributions, onboarding, servicing, reconciliations, and provider oversight. Design scalable workflows, controls, SOPs, KPIs, and launch playbooks; interpret fund documents; manage enterprise client implementations and cross-functional technology initiatives; and mentor analysts with a path toward people management.

Manage mortgage loan pipelines for purchases, refinances, and HELOCs while advising clients and financial advisors on suitable financing solutions. Provide white-glove service throughout the loan lifecycle, especially for jumbo transactions. Collaborate cross-functionally to improve lending operations, conversion, technology, and customer experience. Maintain mortgage licensing across multiple states and support clients across U.S. time zones.

Perform manual testing of new features, reproduce and document bugs, validate fixes, interpret product requirements, work cross-functionally with Engineering and Product, and use product knowledge to identify edge cases and improve product quality.

Diagnose and resolve complex customer issues involving HERE data, APIs, SDKs, and applications. Build AI-powered troubleshooting tools and automation, convert recurring problems into reusable workflows, experiment with Generative AI, and share engineering practices across Technical Support. Requires strong programming, REST API, cloud, distributed systems, troubleshooting, and customer communication skills.

Provide proactive technical support to internal users by resolving hardware, software, network, account, and access issues. Install and configure devices and software, support onboarding, document solutions, train users, and maintain knowledge resources. The role also assists with software deployment, Google Workspace and Slack administration, and mentoring less experienced team members while meeting response, resolution, satisfaction, and documentation targets.

Leads GLI’s technology strategy, infrastructure, cybersecurity, digital platforms, enterprise applications, data governance, accessibility, and AI initiatives. Manages a five-person technology team, vendors, budgets, help-desk operations, platform consolidation, business continuity, CRM systems, and technology risk. Partners with executives and departments to align technology investments with educational and organizational priorities while supporting facilities, workplace, and digital-learning initiatives.