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Manages customer implementation projects from planning through delivery, ensuring projects meet timelines, budgets, scope, quality, and customer satisfaction goals. Responsibilities include stakeholder communication, risk and issue management, resource planning, forecasting, change control, project meetings, documentation standardization, continuous improvement, and collaboration with technical and product teams. The role also mentors project managers and uses AI tools to improve efficiency.

Leads mechanical and opto-mechanical development of complex light-based medical devices from design inputs through verification, validation, and manufacturing transfer. Develops specifications, intellectual property, cost-reduction initiatives, prototypes, optical systems, thermal-management solutions, and regulatory documentation. Coordinates internal teams, suppliers, partners, and customer transfers while ensuring compliance with FDA requirements, ISO 13485, and CE Mark standards. Requires advanced mechanical engineering expertise, SolidWorks proficiency, project leadership, and occasional travel.

The Senior Financial Analyst analyzes financial and transactional data, supports month-end close and journal entries, reconciles accounts, evaluates variances and trends, and prepares management reporting. The role contributes to annual planning, monthly forecasting, capital spending analysis, and communication of business results to leadership. It also supports special projects and provides recommendations to improve organizational financial performance.

Provides deposit account and customer service support to private bankers and clients. Manages account openings, online banking setup, account maintenance, deposit exceptions, wires, transfers, debit cards, disputes, statements, stop payments, and deposit holds. Responds to inquiries, resolves issues, follows up with clients, recommends relevant products and services, and ensures accurate, timely processing while supporting team members.

Develops new and expanded customer relationships by identifying business challenges, conducting consultative discovery, and aligning Ricoh’s digital transformation, document workflow, and business process automation solutions to customer goals. Builds relationships with decision-makers, delivers presentations, communicates value propositions, manages multiple accounts, and expands Ricoh’s market share. The role requires approximately 20% travel, including occasional overnight travel.

Coordinates project schedules, timelines, resources, milestones, and stakeholder updates. Monitors progress, identifies delays and resource constraints, resolves scheduling conflicts, documents changes, and supports continuous improvement through lessons learned. Requires a bachelor’s degree in engineering, project management, or a related field, or equivalent experience, plus 2–4 years of project planning or scheduling experience.

Leads Development’s data and systems operations, including CRM and WeGive administration, platform integrations, data hygiene, reporting, governance, troubleshooting, documentation, and staff training. Manages the Constituent Records Management team and Business Solutions Analyst, oversees vendor relationships, validates system updates, supports donor-data security and compliance, and translates technical issues into operational recommendations for leadership.

Manages a portfolio of major and planned-giving donors, developing relationships and strategies to secure gifts of $10,000 or more. Responsibilities include prospect identification, cultivation, solicitation, stewardship, planned-giving program management, donor communications, events, proposals, CRM documentation, and collaboration with board members, volunteers, and staff. The role advances operating, capital, endowment, bequest, and legacy gifts while meeting fundraising goals and maintaining confidential donor information.

Manages major contract customer accounts, including inventory and consignment programs, pricing adjustments, RFQs, reporting, reconciliations, and customer communications. Leads meetings, supports regional sales leaders and directors, coordinates cross-functional activities, handles master data, and contributes to special projects. The role requires advanced Microsoft Office and Power BI skills, strong organization, customer service expertise, and occasional travel for customer relations and inventory counts.

Conduct outbound prospecting to identify and qualify healthcare prospects, using HubSpot, AI-powered sales tools, calls, email, social media, and automated sequences. Research decision-makers, lead discovery conversations, maintain accurate CRM data, optimize outreach strategies, and hand qualified opportunities to Sales Executives. Collaborate with Sales, Marketing, and Revenue Operations to improve pipeline conversion and share market insights.