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Provides post-sales technical expertise for complex SaaS integrations, including IAM, workplace integrations, and custom APIs. Leads customer discovery, consulting, configuration, implementation, and post-launch optimization. Partners with Product, Support, and Customer Success to resolve technical challenges, execute pre-sales solutions, document reusable approaches, and develop scalable services and enablement materials.

Leads Technical Success Architects and serves as a senior technical advisor across the customer lifecycle. Oversees pre-sales solution engineering, technical onboarding, implementation, adoption, optimization, renewals, and expansion support. Manages implementation partners, delivery quality, customer escalations, operational efficiency, and team development. Balances customer outcomes, commercial objectives, and scalable delivery while partnering with Sales, Customer Success, Product, and executive stakeholders.

Architects, deploys, and operates enterprise Kubernetes platforms across hybrid AWS and Azure environments. Manages containerized and virtualized workloads with KubeVirt, builds observability and DevSecOps capabilities, automates infrastructure using Terraform or Ansible, and implements Argo CD and Helm GitOps workflows. Leads cloud modernization, governance, security, and compliance initiatives; designs complex Kubernetes networking with Multus CNI and MetalLB; troubleshoots production networking issues; and provides technical leadership and mentoring.

The Actuary will focus on pricing studies for insurance products, analyze data trends, collaborate with teams for insights, and enhance actuarial tools.

Oversee outbound warehouse operations including route planning and monitoring, motor carrier compliance, carrier onboarding and settlements, customer communications and escalations, scheduling deliveries, processing claims/returns, and reporting to meet client standards.

Own global growth, commercial performance, and end-to-end execution for Nordic Knots’ custom category. Lead sales, design support, and operations teams; set targets, manage pipelines, optimize margins, improve client journeys, and coordinate production, logistics, marketing, finance, and technology. Drive scalable bespoke offerings, operational efficiency, and high-touch customer experiences across Trade and direct channels.

Coordinates weekly staff schedules, assigns employees to client shifts, adjusts coverage in real time, handles call-offs and on-call communications, forecasts staffing needs, analyzes utilization data, schedules training and shadow shifts, maintains documentation, and supports compliance, staff retention, and client service requirements.

Manages resort HR operations, including onboarding, HRIS and employee records, benefits and COBRA administration, compliance, employee relations, reporting, and administrative support. The role serves as a resource for employees and managers, maintains confidentiality, supports recruitment and training, and ensures compliance with employment laws. Full bilingual English and Spanish fluency is required.

Manage civil engineering projects from planning through construction, including engineering calculations, design, scheduling, budgeting, quality control, staff supervision, client and contractor coordination, and construction drawing development. Train and evaluate project staff, monitor resources and budgets, support business development, and maintain client relationships. The role requires a civil engineering degree, professional engineering license, AutoCAD experience, and relevant project experience.

Designs civil and site development projects, including grading, drainage, utilities, improvement plans, construction drawings, technical specifications, engineering calculations, cost estimates, and supporting documents for public and private projects. Provides technical information to project managers and applies engineering judgment throughout the design process.

Develop and execute regional sales strategies for manufacturing automation solutions across the eastern United States. Grow revenue by managing existing accounts, acquiring new customers, conducting market analysis, negotiating contracts, and meeting sales targets. Maintain CRM forecasts and sales opportunities, communicate customer needs internally, and build long-term customer and partner relationships. The role requires manufacturing automation sales experience, technical knowledge of industrial processes, and approximately 50% travel.

Supports accounts payable and receivable invoicing, monitors aged receivables, assists with month-end close, journal entries, reconciliations, audits, and financial record keeping. Collaborates across departments to resolve invoice, expense, and vendor issues while meeting headquarters deadlines. The role provides mentorship and is designed for a recent accounting graduate with foundational GAAP knowledge and proficiency in Excel and Word.