Leads Tier-3 security monitoring, threat hunting, incident response, and SLA delivery across multi-tenant environments. Serves as incident commander while engineering detections, SOAR playbooks, integrations, and AI-assisted automation using Python, APIs, LLMs, and cloud security data. Advises clients, reduces alert noise, and aligns operations with NIST, ISO 27001, privacy, and regulatory requirements.

Leads technical post-sales deployments of Google Workspace and related collaboration technologies. Oversees large-scale data migrations from legacy platforms, delivers Google Workspace and Google Cloud professional services, manages parallel projects, supports sales engineering, and presents technical processes and documentation to stakeholders.