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Supervises Annuity New Business team, ensuring high performance in service quality and productivity, fosters team culture, handles escalated customer issues, and participates in hiring and training initiatives.

The Sr. Voice of Customer Analyst will design and execute VoC programs, analyze customer feedback, and present actionable insights to enhance customer experience.

The Senior Actuarial Analyst participates in a rotation program to develop skills in risk assessment, predictive modeling, and regulatory analysis, contributing to various actuarial functions while pursuing ASA/FSA credentials.

The Sr. Operations Business Services Specialist processes complex life insurance and annuity transactions, ensures accuracy, resolves issues, and supports peer training while maintaining high-quality service and documentation.

Support policyholder accounting by preparing system-to-ledger reconciliations, researching and resolving discrepancies, posting correcting journal entries, processing daily policy-level cash activity, maintaining internal controls and audit-ready documentation, tracking reconciliation metrics, participating in testing of tools/systems, and identifying process improvements.

The AVP will lead enterprise intelligence efforts, integrating market analysis and competitive research to inform strategy and decision-making for executive leadership. Responsibilities include monitoring trends, producing reports, translating insights into actionable recommendations, and collaborating with various departments to enhance decision support and strategic alignment.

Sales Associates support the sales team by making prospecting and appointment calls, providing overall assistance, and shadowing internal wholesalers. They are required to obtain certain financial licenses within 90 days.

The Actuary & Director will lead the review of enterprise actuarial assumptions, collaborate with stakeholders, and ensure governance best practices are followed.

The Sr Data Governance, Data Quality Analyst will lead data governance efforts, manage data quality processes, and collaborate across departments to enhance data usage and literacy within the Workforce Benefits Division.

Conduct fundamental credit research and analysis on privately placed fixed-income investments, review financial and legal documents, build and analyze models, make investment recommendations, monitor portfolio holdings, manage deal documentation, and maintain external and internal relationships.