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The Technical Services Manager provides advanced expertise in dietary solutions to dairy producers, acting as a liaison between sales, R&D, and customers while delivering training and technical support.

Lead sales efforts for Novus products in the Southeast US poultry market, growing revenue and profits through customer relationships, territory management, collaboration with marketing/technical teams, and regular market intelligence and industry engagement.

Lead and execute North America poultry and swine marketing communications: develop integrated multi-channel campaigns, messaging, content, and thought leadership; manage agencies and events; track performance with analytics tools; align MarCom with sales and business objectives to drive engagement, leads, and brand differentiation.

Prepare Mitsui reports, monitor global transfer pricing and record adjustments, oversee tax-savings initiatives, support annual financial audit, and ensure compliance with Novus systems and policies while collaborating with global finance and cross-functional teams.

Manage product application systems, provide support to sales teams, conduct installations and maintenance of liquid application systems, and oversee vendor relations.

Implement the C.O.W.S. program across the Midwest and Central US: collect and analyze cow comfort and management data, support ruminant product sales, build customer relationships, draft field materials, collaborate with sales and marketing, use CRM and analytics tools, and ensure compliance with company policies and budgets.

Provide comprehensive administrative support to a site of over 60 employees, manage tasks, coordinate wellness initiatives, and assist with employee training logistics.