Deliver virtual and in-person training on a construction management enterprise software platform to technical and non-technical audiences. Conduct demonstrations, hands-on exercises, and guided activities; answer questions; troubleshoot issues; prepare training environments; track attendance and evaluations; and follow approved curricula. Facilitators must quickly learn complex software, adapt delivery to diverse audiences, complete train-the-trainer requirements, and support domestic and international assignments.

Lead learning and development projects from kickoff through delivery as the primary client contact. Manage plans, schedules, budgets, risks, and cross-functional teams, ensure public-sector contract compliance, prepare reports and deliverables, and travel to customer and military sites as needed.

Partners with sellers and clients to diagnose performance gaps, design custom learning solutions, and develop winning proposals, RFP responses, and statements of work. Leads solutioning intake, scope definition, evaluation planning, proposal quality, and library development. Uses generative AI for research, drafting, design, and presentation production while coordinating sales, instructional design, delivery, and accounting teams. Tracks proposal performance and market intelligence to improve win rates, cycle time, and solution quality.